Review summary

Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Finance Customer Service Doesn't Respond

Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.

Jess was excellent

Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.

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All reviews

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Showing 901 - 910 of 996 reviews
IS
5 out of 5 stars

This cleaner is for my elderly mother

This cleaner is for my elderly mother. My mother is very happy

Date of experience: June 7, 2025

TB
3 out of 5 stars

Not satisfied with gardening service

I previously booked this company for a gardening service. They undertook maintenance work of cutting the grass and trimming bushes but no gardening (Ie planting bulbs) I had asked for the lawn and all soils to be fertilised and insecticide to be administered to one large bush. This was not done. They said they would offer me a reduced cost further appt to undertake this. I am not sure what was done at this appt but I believe that no fertiliser has been placed on any soil. If I want bulbs planted this would entail a further appt for landscaping. What gardening service cannot plant bulbs? What gardening service requires two appts to undertake this basic work? There was miscommunication between me and the office and the gardeners, leading to multiply e-mails and confusion about what services I had paid for and what I would actually be receiving. I have requested a partial refund and await their response but due to the foregoing reasons, I will not employ the again. It is an expensive, frustrating, disappointing experience. This statement is my belief only.

Date of experience: June 7, 2025

M
5 out of 5 stars

Sanyi was very polite and professional

Sanyi was very polite and professional. Did a good job. I would definitely recommend him.

Date of experience: June 6, 2025

TD
5 out of 5 stars

prompt quality work

prompt quality work

Date of experience: June 6, 2025

B
5 out of 5 stars

They have carried out a lovely job and…

They have carried out a lovely job and have left my garden neat and tidy and all rubbish cleared away

Date of experience: June 6, 2025

MK
5 out of 5 stars

Large Garden clearance

Excellent work undertaken by the team. Garden clearance with very overgrown lawn and large area of weed clearance. The team arrived on time and carried out the work professionally and to a very high standard. Thanks!

Date of experience: June 6, 2025

A
5 out of 5 stars

Sanjita did a great job cleaning and…

Sanjita did a great job cleaning and tidying our home, not an easy task given the clutter generated by 3 children.

Date of experience: June 6, 2025

DH
5 out of 5 stars

Perfect job

David was on time, efficient and friendly. His work was perfect.

Date of experience: June 6, 2025

MM
5 out of 5 stars

They were amazing came on time and did…

They were amazing came on time and did a wonderful job with the front and back garden

Date of experience: June 6, 2025

SF
5 out of 5 stars

Georgi and Nikola, a fantastic pair

Georgi and Nikola, Make a fantastic pair punctual and very hard working with a smile. Polite and I formative would definitely recommend there services. So happy with my garden service, as Nikola put it from jungle to beautiful garden. Would definitely ask for them if possible when booking future services.

Date of experience: June 6, 2025

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