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Review summary
Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Jess was excellent
Professional , independent and courteous.
Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
Booking was fast and two days after my windows got professionally cleaned and with the discount code that they offered price got more convenient.thanks
I am a member for many years and generally my time was okay with them until the last year. They would ring you randomly pushing you, pretty much harassing you their services offering so-called discounts. When actual fact its minimal discounts and the cost of their services are expensive now. Also they are selective with the true details of their services and cost. I have lost all faith with them and their creditability. I would strongly urge would be customers to find their own services and not use Fantasticservices. I personally stopped using them. No longer transparent.
Its not easy work here and as usual they were very polite and just got in with a range of different jobs requiring different skills.
The two men work well together. The two visits close together have transformed the garden again and I feel that I can manage again for a while at any rate.
When I need gardeners again I will certainly ask for
" my team " and use Fantastic Garden Maintainance services again.
I have a note on account that we have a dog so you shouldnβt send a person who is afraid of dogs. Every cleaner we have had from Fantastic Cleaners have been terrified. This is not acceptable as itβs not fair on the cleaner nor us.
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