Consumers generally praise Esports Gear for its fast delivery and excellent customer service. Many reviewers highlight the quick dispatch of products, often receiving their orders within just a few days. The support team is frequently commended for resolving issues effectively, such as sending replacements when the wrong item is delivered. However, some customers report problems with damaged packaging, which can affect the usability of the products, like mousepads arriving bent. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many expressing satisfaction with the quality of the items and the competitive pricing. Esports Gear is seen as a reliable choice for hobbyists looking for efficient service and good products.
5 months ago
Always my go to place to order gaming peripherals, skates, whatever it may be, knowladgable people which makes the stock selection top quality.
6 months ago
They dispatched quickly, great quality and reasonable prices! Shame the Delivery company didn't deliver within the time frame i paid extra for.
6 months ago
Amazing delivery time for free and the material is soft on the skin with no friction 100 percent recommend
6 months ago
Fast delivery, item in excellent condition, seller most recommended
How have I not used these guys before? Fast service on an item that none of the usual suspects had. They even included a pack of haribo, much like Overclockers used to. Definitely going to be my go-to for any peripherals from here on in. Many thanks indeed!
Excellent customer service. I preorder an item during Black Friday sales. Item then had a delay from supplier. Billy from customer services were sending me updates regularly, even offered for a game voucher for any inconvenience caused. Item arrived on time for Christmas. I have to say I was impressed how professional they were. Defiantly recommend this company.
Fantastic Speed, ordered 2 days ago arrived today. Impressive and secure packaging A nice additonal gift of haribos Will use again, 6/5 stars
Ordered multiple pieces of gear from the guys at EsportsGearUK over the last year and I just wanted to say that their customer service is excellent and have catered to any issues I've had quickly and efficiently. I had problems with my Pulsar X2H unit and the return and refund process was easy to complete. They are also very transparent with ETA on Pre-order products as some may be delayed due to supply chain issues. Overall great website.
I wasn't expecting much because I haven't heard about them before, but overall, everything is good and I have no complaints.
Originally the headset was lost at the delivery address however the member of support I talked to was very professional and offered a new pair to be sent out. However, the headset was found and was delivered the next day way ahead of schedule. 10/10 would reccomend
Fast delivery and a great product (gaming sleeve)
Faultless every time I order from these guys. Great company
Good Price, fast and delivered at the date advertised. Good range of products as well. In general good experience.
if your uk based this place is really good i got skates from here in 2 days and i ordered the same once from amazon and took 2 weeks just buy your gaming stuff from here you wont regret it :P
Kept me informed about the delays with a preorder I made. The parcel was shipped out the day they received it. Highly recommended
Good product, timely delivery
My order was delivered quickly, exactly as it was advertised and clearly had the safety of the product in mind when it was packaged. Everything from thought to purchase to delivery was smooth and easy
Gave me strawbs with my package. insanely based
On time delivery , good service
i didnt get my parcel its not here what do i do
Fast delivery, well packaged and the site had a large selection to choose from. Would definitely use again!
even though i got open box item it was seemed in absolute mint condition vvvv happy with my item and the packaging and the delivery was a bit slow but i recived my item safe and sound in the end
Excellent service all around. Told me everything I need to know which left me with no questions unanswered, great company and will be a consistent customer.
Ordered some mouse feet for my mices and theyre perfect. Delivery was prompt and service was execellent overall.
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Esports Gear is the UK's first dedicated specialist in gaming hardware, catering to the needs of gamers and esports enthusiasts. The company offers a wide range of high-quality gaming products, including gaming mice, mousepads, headsets, and keyboards from leading brands in the industry. With a focus on providing the best gear for gamers, Esports Gear aims to enhance the gaming experience through carefully curated selections of equipment. Targeted towards both casual and competitive gamers, Esports Gear provides an online platform where customers can easily browse and purchase the latest gaming accessories. The website features user-friendly navigation, competitive pricing, and options for free and next-day delivery on many items. Additionally, Esports Gear includes a community aspect, allowing customers to engage and connect with fellow gamers, making it a comprehensive destination for all gaming gear needs.
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