Equity Estate Agents Reviews

I have been looking to rent for the past 3 years and been unsuccessful. I have tried many different agencies but when I called Equity Estate Agents, they were very helpful throughout the process. I am happily moving into my property today. Naz has helped me throughout the process, with referencing, submitting change of address to Housing Benefit. Thank you for all the team, especially Naz

Very good agents. Kept me informed and up to date with everything. Great estate agency, and had good communication from when offer was accepted until everything was completed. Helen was very helpful and moved things along nicely.

Alfie was very helpful throughout the process. Very good sevice

Exellent service , helpfull , correct information escpecially Alfie he gave us all information we needed and that help us to make decision very easy

I am in the process of purchasing a property. My estate agent was Jamie. He has excellent communication skills He was very knowledgeable about the properties on sale and was very prompt in responding to questions that I was concerned about. Equity is lucky to have a person like Jamie working for the company

Darren and his team were absolutely brilliant helping us sell our property. Always on hand and taking the stress out of the process. We recommend them unreservedly.

Alfie Chapman from equity estate agent made me feel comfortable in my search for a property.After showing me a host of properties he ensured all information I needed in my search and preferences was taken into account went above his role in granting me viewings at short notice.A modern day professional and an assert to his organisation

We gave our property to this company and gave them all necessary paperwork including the registering the Landlard with the Council and although we completed one year of the tenancy with the rental monies coming a few days later then the tenancy date on monthly basis with batch payments made overnight which meant that we got the money next following date after the payment invoice was sent via email. When we had completed the one full year, coming to the next extension, we agreed with the tenants approval the we would increase the rent and they sent us the new Terms and Conditions of business. This documents which read and reviewed found that the small prints states conditions such as if we has to sell during the tenancy period, they would take a 6% of the selling cost even if we did not use them which was unacceptable to us. We stated that we would like to take our property back. Now this situation not only coursed us unnecessary hassle but the conversation with the management staff was not only rude and unprofessional but was told that they would communicate with the tenant and advice not to move out of the property until legal action is taken by the landlord. Although they denied the conversation, but this is what had happen as stated. They served the Notice to the Tenant giving them two months notice. After the expiry we took one year to apply for the Count for Possession Order and Apply for Bailiff Warrant. Although the tenant had continued the pay the rent and had to pay for all the Court costs, this would have been all unnecessary with me giving the Management an offer of taking the tenant under our management with giving a percentage as introduction fee which they refused and would not allow us to negotiate until we were had received call to say that the tenant was moving out. Again the process that they carried out the post inspection after the tenant had moved out and it took following week for us to receive the report. we found that upon our own inspection the damage caused by the tenant was missed out on the report. When it came to Rent deposit we found that the tenant had paid the agent the court cost which they had kept for some period without passing to us. They also had to try and negotiate with the tent deposit paid which we claimed and not sure who they had been representing. We also found that when we went to collect the key for the property, the cold reception given us was unprofessional and quarried about the second set of keys they stated that they will forward it. After few days, they returned the keys but they looked like a new set was cut and not the original that we had provided them. We lost one year of the rent increase of 1200 ponds with this company and all the unnecessary time lost for us to recover our property. WE WOULD NEVER RECOMMEND THIS COMPANY OR TRUST THEM TO MANAGE ANY OUR PROPERTY AGAIN. WE ARE GOING TO PUT OUR COMPLAINT TO THE OMBUDSMAN TO CHECK THIS COMPANY'S OPERATING THIER BUSINESS.

I found Equity in my search for a flat to rent, after viewing 2 nice flats I secured the 2nd one. Saby Osman and Stanley Chamberlain were helpful in dealing with the let. Naz Sahin also helped with processing my housing documents, everything went through and I'm finally settling in my new home.

Very friendly and helpful support during the selling process . Easy to contact and discuss any issues. Many thanks .

The team at equity were friendly and professional. Great photos and portfolio of our property was put on websites. Excellent correspondence and updates always. Once our property was under offer they would keep us informed of progess and liase between buyer and seller . I would highly recommend them

We were very pleased with the service we received from Equity Estate Agents. They were very friendly, helpful and professional. They kept us informed and updated all through the process of selling our house. We would highly recommend Darren and his team.

From start to finish the team at equity where honest, professional and always at the end of the phone they went above and beyond for my father Inlaw highly recommended them as a estate agent

Darren and his team well what can I say they were angels from start to finish ,I would highly recommend them .Thank you once again Equity for being proffessional and understanding.I would highly recommend to all

I have never seen so many kind and lovely people together. I want to thank Naz, Sabby, Kia and Stanley for all their help and support. They did literally everything for me. I can’t put words together to describe my appreciation, all i can say is thank you guys so much. May God bless you all. Love from Fatma and Korcan thanks for our new home..! 🫶🙏🫶

First of all , Mr Mario at Enfield branch was dealing with the negotiating and the sale very professionally and honestly. Also branch manager Mr Darren was very helpful for speedy start to Legal work. I will definitely get in touch for the future businesses

I had an exceptional experience with this estate agency. Their professionalism, attention to detail, and commitment to finding the perfect property exceeded my expectations. The team was responsive, knowledgeable, and guided me seamlessly through the entire process. Darren and Mario always went the extra mile of what you are expecting from outstanding agents! I highly recommend their services for anyone in search of a reliable and trustworthy estate agency. Five stars!

Such an amazing team at Enfield. Thank you Jamie Szumski for such great service. Thank you for always getting back to me quickly every question \ issues was resolved and taken seriously great service. Thank you so much Jamie!

I’m incredibly pleased with the service I received from Equity Estate Agents for my home purchase. Jamie went above and beyond what was expected to help me find exactly what I needed. They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.

I had excellent experience working with James ( my agent) he helped me all the way long to our journey to buy my first home, by understanding very quickly what we where looking for to by a home, and support us ,even sometime outside his working hours, we really appreciate his dedication to his well-done job, we really wish and motivate James to carry on with his professionalism and commitment with his job Aldo piantadosi & Siya Kapoor