Very cool costumer’s service
Very cool costumer’s service

Over a year ago
I am very happy! Ordering from your site was quick n easy and it ALWAYS HAS BEEN!! Lately the smoke shops near me don't have the coils, juices etc that my husband and I use. It is a relief to know tha... See more
Over a year ago
Fast shipment and exactly what I ordered. No issues at all with this company. Appreciate everything. Thank you.
Over a year ago
You guys are awesome my mom found her juice she likes
Very cool costumer’s service
Went smoothly
Site was easy to navigate and descriptions were good
It has so much to offer it’s easy. One of my friend tells me about a vape I go to your website and there the vape is so much cheaper than you would expect
Website is simple to use and checkout is easy
I really like the wide variety of pod systems available. I have been using the NORD5 for years. I do like the metal units better than the leather ones. The only reason I gave 4 Star review instead of a 5 Star review is that I have had trouble getting updated tracking information. And with me being the only person over 21 living in my home; having accurate tracking dates, especially delivery date is necessary to get my orders.
Well, shipment was reliable and efficient, as always. This purchase happened because I'm no longer able to buy replacement coils for my Sinuous Solo units. I'm very happy so far with the Havok V1. It's compact, light, easy to refill, doesn't leak, and "just works" in general. This order is for a second unit, so I can charge rotate, and also includes a large stock of replacement coils, so that I can be "covered" for a year or two. This is a good one - if this style suits you, you can try one of these with confidence.
Easy to find my favorite Salt.
Your website forces customer to pay or and take the extra step to personally be available to sign for delivery. You quote a federal requirement that is not required by any other vendor. Further you add a charge AND DO NOT PROVIDE AN OPT-OUT, This appears disingenuous
I like the website, very easy to navigate and I can always find what I'm looking for
Good service
The only problem I had is I cannot ship nicotine products to my house but other than that the site worked really well other than not being able to get my juice and there's no local vape shop
It was difficult to order the amount I wanted. I tried reducing the amount of coils I was ordering and apparently was unable to. I also tried to not pay for “route” package protection and was charged for it anyway
Got the products I wanted!
great as always
Always able to find the flavors in brands I like. Always fast service, fast delivery, great communication & updates. All orders and products have been very satisfactory. I dont like the fact, that here lately, prices have been going up on certain products, not just by $1 or so but some up to $7. I understand the shortage of vapes but for loyal customers like myself, it could potentially lead to look elsewhere for compatible prices. However, being that all my experiences, purchases and deliveries have been phenomenal, I will continue to be a loyal customer and will highly recommend EV. I know it's a business but try not to be aggressive on the price increases.
Overall, good company. A few juices have been out of stock or just not available. It’s when they run really strong promos I tend to stock on juice and try new. However, those are few and far between with the exception of the individual manufacturer promos. Happy with the site, can’t complain!
fast shipping and great selection of products...
Good prices
This place uses GLS for shipping. They lost my package, and haven't bothered to inform me. Today is 7/29, no updates to tracking since 7/21. I HIGHLY recommend that you read the reviews for GLS shipping BEFORE you purchase anything from Element Vape!!!
Based on analysis of 70 reviews rated 1-2 stars for Element Vape
“They gave my parcel to GLS Shipping and took my money for express shipping”
“90 and they gave me nothing but gibberish and "Zero"customer service support”
“Awful delivery service; instead of using USPS or other established carriers, they subcontract to a fly-by-night deliv...”
“But because yall make it impossible to get a refund I'm hoping that GLS holds true to getting a new package from Elem...”
“I made the mistake of giving them $158”
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Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from customers, with many praising the ease of ordering and the speed of shipping. Reviewers frequently highlight the user-friendly website and the wide selection of vape products, making it a go-to shop for many. Customers express satisfaction with their orders, noting that they receive exactly what they expect, often with fast delivery times. However, some critical reviews point to issues with shipping and order fulfillment, with a few consumers reporting poor customer service experiences and delays. Despite these complaints, the overall sentiment remains largely favorable, with many shoppers expressing happiness with their purchases and the convenience of the service. Overall, Element Vape is viewed positively, though there are areas for improvement in customer support and shipping reliability.
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