9 months ago
I have purchased this mattress around November 2021, based on recommendation from a good friend. At the time, I was hesitant, the mattress is not cheap, however, “you get what you pay for” has never... See more
10 months ago
Placed my order on 15th May 2025, today i received my an email that my order is moved back to get shipped at 14th August. That’s the third time it gets moved back. For that price not acceptable!
The system works amazingly and keeping my bed very cool. Their customer service has been outstanding. I’ve had some issues with the device breaking down after a short period but they were absolutely quick at handling it even though I was outside of warranty. My only issue is that you have to be connected to the Internet to even turn it on.
Was notified of a month's delay for the shipment three days before I was expecting to take delivery. Really poor experience and order cancelled as a result. Cancellation request processed immediately without fuss.
The info on this site has been rather illuminating. I'm eager to use the information I've learned here
Everything is great, no problem whatsoever.
I have been a monger since the 70's, and my massage experience has never been better since massage parlor reviews hit the internet. Since I first became a member about 7 years ago I loved the site. Around 2005-2006, the site got a little sloppy and the speed was just average. I left for a while and came back, and they have really tightened the functionality of the site. The speed is much faster, I am able to view many more profiles in less time. The reviews are very detailed now, many average 2-3 paragraphs. They have added some creative features as well. Overall, it took them a few years, but now it's a winner.
Based on analysis of 36 reviews rated 1-2 stars for Eightsleep
“Terrible customer experience”
“There seems to be a disconnect between HQ and the UK delivery company, which for whatever reason the company hasn’t b...”
“Terrible customer experience”
“At 2 years and 3 months, ours had a big leak and our options to get this remediated were effectively to sink nearly $...”
“It's also interesting to see that only the positive reviews on Trustpilot end up with any response or acknowledgement...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Eightsleep is a company specializing in innovative sleep solutions, offering a range of intelligent bed cooling and heating systems designed to enhance sleep quality. Their flagship product, The Pod, features dual-zone technology that allows each side of the bed to be customized to individual temperature preferences, accommodating couples with different sleep needs. The Pod also includes functionalities such as sleep tracking, snoring reduction, and an adjustable base to help relieve pressure points. Targeting consumers who struggle with sleep disturbances due to temperature fluctuations, including hot sleepers and those experiencing menopausal symptoms, Eightsleep aims to provide a restful sleeping environment. Their products are designed for anyone seeking to improve their sleep experience, from everyday users to athletes looking to enhance recovery through better rest. Eightsleep offers a risk-free trial period, free shipping across multiple countries, and flexible financing options to make their sleep solutions accessible to a broad audience.
Eightsleep receives a mixed reception from consumers, with many praising the product's ability to enhance sleep quality but expressing significant frustration with customer service and delivery issues. Reviewers highlight the effectiveness of the sleep pods in maintaining optimal temperature throughout the night, leading to improved sleep experiences. However, numerous complaints focus on the company's poor customer service, including long wait times for delivery, lack of communication, and difficulties in obtaining support. Many customers report feeling misled by subscription fees associated with core features, which detracts from the overall value of the product. While some users have had positive experiences with the setup and support, the overwhelming sentiment reflects dissatisfaction with service reliability and responsiveness.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.