Over a year ago
Most expensive pair of jeans ever bought, €200,00. Within no time they ripped at the back on the edges of all pockets. Then they ripped in front under the buttoned fly. After they ripped inside the fr... See more
Over a year ago
I read the negative reviews after making the purchase and honestly I was a little worried. What can I say, my experience instead was totally positive... I bought 2 t-shirts, they arrived in 2 working... See more
Over a year ago
I am a first time buyer and ordered a Japan Denim in the sale. What can I say? Good price, great quality, and fast shipping. Nothing to complain so far. Highly recommended.
The website is the only CONTACT point (no telephone #) and.. it doesnt work! The form on the website returns ERROR 403 message.. dreadful experience
I bought a pair of Selvedge jeans exactly a year ago. Nice look and fit. But the crotch wore through on both sides of the seam, and had to be repaired. Now they’ve got a hole worn through on the rear of the crotch. Not great when you’ve paid £140.
ONLY A LOSS OF MONEY!!! I ordered 5 items, after 2 months 3 arrived, which were totally disappointing. 1 month after i ordered they send me the information, that 1 item is out of stock and i should choose another one instead or the give me a credit. they didnt even over a refund. 1 item is still "preparing for shipping" - after 2 months!!!! i lost almost 180 Euro for nothing!!!!!
Great construction, excellent customer service
Based on analysis of 33 reviews rated 1-2 stars for EDWIN
“I have chased my order multiple times, receiving a standardised blurb from customer service saying that they have exp...”
“TERRIBLE SERVICE - if you dont tlike what youve purchased the returns process is impossible”
“Awful company”
“Long story short — terrible quality denim at rip off prices”
“Most expensive pair of jeans ever bought, €200,00”
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EDWIN is a progressive denim brand renowned for its high-quality Japanese selvedge denim, jeans, and clothing. The company emphasizes craftsmanship and expertise, merging traditional Japanese techniques with a contemporary European aesthetic. EDWIN offers a range of products that cater to fashion-conscious consumers seeking durable and stylish denim options. Targeting both men and women, EDWIN's clientele values authenticity and quality in their clothing choices. The brand provides a seamless shopping experience with features like free shipping on orders over SEK 500 and free returns, ensuring customer satisfaction. With a commitment to innovative designs and collaborations, EDWIN continues to expand its product offerings while maintaining its distinct heritage in the denim industry.
EDWIN receives a mixed response from consumers, with a significant number expressing dissatisfaction. While some customers praise the quality of the jeans and t-shirts, noting great fit and fast shipping, many others report serious issues with service and product durability. Complaints about the returns process are prevalent, with reviewers describing it as difficult and frustrating, often citing poor customer service and lost orders. Several consumers mention receiving defective items or incorrect sizes, leading to further disappointment. Despite a few positive experiences highlighting good quality and timely delivery, the overwhelming sentiment points to a lack of reliability and support. Overall, the majority of reviews reflect a negative sentiment towards the company.
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