EDWIN
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Edwin Europe: Awful company
Awful company. Website seems genuine BUT I placed an order using my debit card on the 24th April. I have chased my order multiple times, receiving a standardised blurb from customer service saying that they have experienced systems issues/upgrades/ new system, meaning everyone’s parcel is delayed. BS. They then write: your parcel will be dispatched in a couple of hours once released from our warehouse. This happened on 3 occasions and counting. We are now on the 9th May. I have complained through their web form and even tried to locate their 3 German Directors to contact. All I can find are their accountants being the registered address in London. I have clawed the money back from my bank thank goodness, as the purchase was made with my debit card and so very little protection. I will never buy from this shoddy dodgy organisation again.