Review summary

Edmondson's IT Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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A
Excellent IT & Customer Service!

Excellent IT & Customer Service! I have been working with Edmondson's IT now for just nearly 10 years now. The whole team are exceptional with their customer service, nothing is ever too much trouble! We have recently upgraded our phone system with Edmondon's and the whole process was very smooth and efficient (thanks Amber!) I could not recommend them highly enough. They are just brilliant people to work with!

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K
We've relied on Edmondson's for years…

We've relied on Edmondson's for years now and they've gradually become our go to supplier for all things tech; security, phone lines, web hosting, or even something as menial as a new laptop battery. Their service, efficient manner and expertise are truly unmatched. Thank you to Amber and the team for your continued support.

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Excellent IT Services and Support

Endmondson's were fantastic in getting us transitioned over to them from our old MSP. Over the past several months they have given us the best IT support, are very responsive and highly knowledgeable. Special mentions to Engineers Amber and Dennis, who are always on hand for us. Highly recommend if you are looking for a new IT services and support provider!

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best experience ever fixed my laptop

best experience ever fixed my laptop

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Showing 1 - 20 of 56 reviews
JD

Amber & the Edmundsons I.T team have…

Amber & the Edmundsons I.T team have been great with setting up 365 and migration of emails, quick response and very easy to speak to. Would highly recommend.

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HK

Exceptional IT Support with Outstanding Expertise.

I recently started using Edmondson's IT Services and had the pleasure of meeting Craig (MD), who is a genuine and an honest individual. I also had an excellent experience working with Daniel to resolve a persistent issue. Daniel demonstrated exceptional professionalism, politeness, and determination throughout the process. Despite the complexity of the issue, which took longer than anticipated, he remained committed, working persistently over two days to find a solution. His perseverance and technical expertise are truly commendable. Highly recommend Edmondson's IT Services for their outstanding support, professionalism and expertise. Thank you, and I look forward to continuing our work together in the future.

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IA

Exceptional Service

We were utilising the service of Lilycoms, however, due to constant failures and lack of service we decided to work with Emondson's IT. Since our move across to this company, we have been thoroughly impressed with the support they have provided. The personal one-to- one support and attention to detail is particularly impressive. If you want a IT support company that delivers an exceptional service then do not look beyond Edmondson's IT.

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AH

We moved from another IT company due to…

We moved from another IT company due to them ripping us off and almost crashing our entire IT system, within 24hours on Xmas eve Edmondsons IT had us up an running without a glitch - highly recommend them - they are very responsive and friendly all the time.

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DD

Dennis Ayres of Edmondson's is a LEGEND…

Dennis Ayres of Edmondson's is a LEGEND for he fixed my IT problem that our former IT services provider gave me the impression they were fixing in the background but I now know, given the problem has happened again, that the problem was fixing itself and the IT services provider would quietly take the credit. I don't have time to wait for the problem to fix itself after days. Step forward Dennis Ayres who got on top of the problem very quickly and has told me the simple fix I need should it happen again - THANK YOU!

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dS

Switch to Edmondson’s IT

We switched to Edmondson’s IT from a large comms company in Manchester to enable us to have fast, efficient local service. It was a great decision as they have been excellent and very proactive at fixing our issues and implementing new structure into our IT.

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AS

very professional service

very professional service, highly recommended

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J

Took on our IT services at very short…

Took on our IT services at very short notice and honoured an agreement that wasn’t their own until we got ourselves up and running properly again. Always on hand to assist over the phone or remotely and will come out if needed. Highly recommended friendly people

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P-

Very professional and efficient service…

Very professional and efficient service from Amber and the team - 100% recommend their services.

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jo

Got Edmondsons in to bring the company…

Got Edmondsons in to bring the company update. they helped design and run a new programme (Job tracker) for both our office staff and engineers on site. always a phone call away. we have since used them to bring our hardware systems up to date throughout and again the service was always great and turned up when they said they would

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CR

The transition from our old email…

The transition from our old email system to our new Outlook system was seamless. Amber and the team have done a fantastic job. The transition was completed overnight with a technician at our office the next morning providing support for both laptops and phones. Any minor issues are always sorted promptly with remote support as necessary. Five star service

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JW

great service and staff go above and beyond

they did a migrations for us on our onedrive and everything went to plan as they said it would, was a very smooth transition with help on hand every step of the way. would like to give a special mention to Amber who was great throughout the whole experience.

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RJ

A+++ Customer Service!

Craig was really helpful in helping our business needs. Our previous provider was very unreliable, we were having issues every other day with our emails which was affecting our business operations. I contacted Edmondson's IT and from the very first message they helped my and the rest of our team through everything. Our emails are all back up and running, at a very reasonable price too. I can't thank them enough for the support they've given us

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JC

Fantastic company

I have used Edmondsons multiple times in the past two years and can fully recommend the service. They go above and beyond.

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AH

Couldn't recommend Edmondsons anymore

Couldn't recommend Edmondsons anymore, the team have worked so hard to make sure all of our businesses run as smoothly as possible and are always there to answer queries or put our minds at ease. It has completely restructured the way we work and we are SO much more efficient! Craig and Amber are especially helpful and we are enjoying building a great partnership with them. Thanks to all at Edmondsons for cracking service!

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S

Very helpful and quick to look into any…

Very helpful and quick to look into any issues we have. We use Edmondsons for both IT Support Services + have also had them create some software for us to help streamline the business - overall very happy with them and their services.

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PD

If we could leave 10 stars we would!

If we could leave 10 stars we would! Great company and the staff are all excellent especially Amber and Nialls. They worked with us providing and installing our new system, worked well with our 3rd party software providers and nothing was too much hassle/. Always at the end of a phone or email. We can't rate them highly enough and would recommend to anyone.

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KG

I would highly recommend Edmondsons IT…

I would highly recommend Edmondsons IT services. We use Edmondsons for all of our IT support. They consistently provide an excellent service responding quickly to any queries we may have even on a weekend. As our company grows, I will definitely look to engage with more of the services they have to offer.

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SP

Edmondson's IT

We moved to Edmondson's at the start of 2022 & we are very happy with the level of service. It was a hassle-free transition & they helped upgrade our dated IT systems. They also set us up with the VoIP phone system which will save us around £800 a month in the long term. Highly recommended!

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SM

We have used Edmondson's IT for over 15…

We have used Edmondson's IT for over 15 years for our 10 PC's and 2 servers network and the service is always fast and efficient. We experience very little down time, as faults are often detected and fixed before they affect our work. We also have the piece of mind of their very reliable off site full back up service.

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