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HomeBusiness ServicesEdmondson's IT Services Reviews
Edmondson's IT Services logo

Edmondson's IT Services Reviews

5 out of 5 stars
5 out of 5 stars
5.0
|Excellent|60 reviews

Last reviewed over a year ago

TrustScore

5.0
5 out of 5 stars
Excellent
5 out of 5 stars
60
4 out of 5 stars
0
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
0
60 reviews in total

Review summary

Edmondson's IT Services consistently receives high praise from customers, boasting an impressive average rating of 5.0 stars. Reviewers highlight the exceptional customer service and support provided by the team, noting their responsiveness and expertise in handling various IT needs, from security to email migrations. Many clients appreciate the seamless transition from their previous providers, often citing a stark contrast in reliability and efficiency. Specific team members, like Amber and Craig, are frequently mentioned for their professionalism and dedication to client satisfaction. Customers feel confident recommending Edmondson's for their proactive approach and commitment to resolving issues promptly. Overall, the sentiment is overwhelmingly positive, reflecting a strong reputation for quality IT services.

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Based on reviews, created with AI

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See what reviewers are saying

Andrea
AndreaFeatured

Over a year ago

5 out of 5 stars

Excellent IT & Customer Service!

Excellent IT & Customer Service! I have been working with Edmondson's IT now for just nearly 10 years now. The whole team are exceptional with their customer service, nothing is ever too much trouble!... See more

Kym
KymFeatured

Over a year ago

5 out of 5 stars

We've relied on Edmondson's for years…

We've relied on Edmondson's for years now and they've gradually become our go to supplier for all things tech; security, phone lines, web hosting, or even something as menial as a new laptop battery.... See more

Shawn Myers
Shawn MyersFeatured

Over a year ago

5 out of 5 stars

Excellent IT Services and Support

Endmondson's were fantastic in getting us transitioned over to them from our old MSP. Over the past several months they have given us the best IT support, are very responsive and highly knowledgeable.... See more

Jay Richardson
Jay RichardsonFeatured

Over a year ago

5 out of 5 stars

best experience ever fixed my laptop

best experience ever fixed my laptop

Filter by rating:
Andrea
Andrea
1 reviews•New Reviewer
Featured
about 1 year ago
5 out of 5 stars

Excellent IT & Customer Service!

Excellent IT & Customer Service! I have been working with Edmondson's IT now for just nearly 10 years now. The whole team are exceptional with their customer service, nothing is ever too much trouble! We have recently upgraded our phone system with Edmondon's and the whole process was very smooth and efficient (thanks Amber!) I could not recommend them highly enough. They are just brilliant people to work with!

Helpful?
Kym
Kym
1 reviews•New Reviewer
Featured
about 1 year ago
5 out of 5 stars

We've relied on Edmondson's for years…

We've relied on Edmondson's for years now and they've gradually become our go to supplier for all things tech; security, phone lines, web hosting, or even something as menial as a new laptop battery. Their service, efficient manner and expertise are truly unmatched. Thank you to Amber and the team for your continued support.

Helpful?
Shawn Myers
Shawn Myers
1 reviews•New Reviewer
Featured
about 1 year ago
5 out of 5 stars

Excellent IT Services and Support

Endmondson's were fantastic in getting us transitioned over to them from our old MSP. Over the past several months they have given us the best IT support, are very responsive and highly knowledgeable. Special mentions to Engineers Amber and Dennis, who are always on hand for us. Highly recommend if you are looking for a new IT services and support provider!

Helpful?
Jay Richardson
Jay Richardson
1 reviews•New Reviewer
Featured
about 1 year ago
5 out of 5 stars

best experience ever fixed my laptop

best experience ever fixed my laptop

Helpful?
Jon Davies
Jon Davies
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Amber & the Edmundsons I.T team have…

Amber & the Edmundsons I.T team have been great with setting up 365 and migration of emails, quick response and very easy to speak to. Would highly recommend.

Helpful?
Habib Khatib
Habib Khatib
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Exceptional IT Support with Outstanding Expertise.

I recently started using Edmondson's IT Services and had the pleasure of meeting Craig (MD), who is a genuine and an honest individual. I also had an excellent experience working with Daniel to resolve a persistent issue. Daniel demonstrated exceptional professionalism, politeness, and determination throughout the process. Despite the complexity of the issue, which took longer than anticipated, he remained committed, working persistently over two days to find a solution. His perseverance and technical expertise are truly commendable. Highly recommend Edmondson's IT Services for their outstanding support, professionalism and expertise. Thank you, and I look forward to continuing our work together in the future.

Helpful?
Imran Ali
Imran Ali
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Exceptional Service

We were utilising the service of Lilycoms, however, due to constant failures and lack of service we decided to work with Emondson's IT. Since our move across to this company, we have been thoroughly impressed with the support they have provided. The personal one-to- one support and attention to detail is particularly impressive. If you want a IT support company that delivers an exceptional service then do not look beyond Edmondson's IT.

Helpful?

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Andrew Hutchison
Andrew Hutchison
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

We moved from another IT company due to…

We moved from another IT company due to them ripping us off and almost crashing our entire IT system, within 24hours on Xmas eve Edmondsons IT had us up an running without a glitch - highly recommend them - they are very responsive and friendly all the time.

Helpful?
Donald Duck
Donald Duck
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Dennis Ayres of Edmondson's is a LEGEND…

Dennis Ayres of Edmondson's is a LEGEND for he fixed my IT problem that our former IT services provider gave me the impression they were fixing in the background but I now know, given the problem has happened again, that the problem was fixing itself and the IT services provider would quietly take the credit. I don't have time to wait for the problem to fix itself after days. Step forward Dennis Ayres who got on top of the problem very quickly and has told me the simple fix I need should it happen again - THANK YOU!

Helpful?
dave Standring
dave Standring
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Switch to Edmondson’s IT

We switched to Edmondson’s IT from a large comms company in Manchester to enable us to have fast, efficient local service. It was a great decision as they have been excellent and very proactive at fixing our issues and implementing new structure into our IT.

Helpful?
Andy Scanlon
Andy Scanlon
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

very professional service

very professional service, highly recommended

Helpful?
Jsc
Jsc
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Took on our IT services at very short…

Took on our IT services at very short notice and honoured an agreement that wasn’t their own until we got ourselves up and running properly again. Always on hand to assist over the phone or remotely and will come out if needed. Highly recommended friendly people

Helpful?
Permits - Assured
Permits - Assured
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Very professional and efficient service…

Very professional and efficient service from Amber and the team - 100% recommend their services.

Helpful?
jack oldroyd
jack oldroyd
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Got Edmondsons in to bring the company…

Got Edmondsons in to bring the company update. they helped design and run a new programme (Job tracker) for both our office staff and engineers on site. always a phone call away. we have since used them to bring our hardware systems up to date throughout and again the service was always great and turned up when they said they would

Helpful?
Chris Reay
Chris Reay
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

The transition from our old email…

The transition from our old email system to our new Outlook system was seamless. Amber and the team have done a fantastic job. The transition was completed overnight with a technician at our office the next morning providing support for both laptops and phones. Any minor issues are always sorted promptly with remote support as necessary. Five star service

Helpful?
Joe Williams
Joe Williams
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

great service and staff go above and beyond

they did a migrations for us on our onedrive and everything went to plan as they said it would, was a very smooth transition with help on hand every step of the way. would like to give a special mention to Amber who was great throughout the whole experience.

Helpful?
Ryan Johnson
Ryan Johnson
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

A+++ Customer Service!

Craig was really helpful in helping our business needs. Our previous provider was very unreliable, we were having issues every other day with our emails which was affecting our business operations. I contacted Edmondson's IT and from the very first message they helped my and the rest of our team through everything. Our emails are all back up and running, at a very reasonable price too. I can't thank them enough for the support they've given us

Helpful?
Joshua Church
Joshua Church
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Fantastic company

I have used Edmondsons multiple times in the past two years and can fully recommend the service. They go above and beyond.

Helpful?
Amy Holliday
Amy Holliday
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Couldn't recommend Edmondsons anymore

Couldn't recommend Edmondsons anymore, the team have worked so hard to make sure all of our businesses run as smoothly as possible and are always there to answer queries or put our minds at ease. It has completely restructured the way we work and we are SO much more efficient! Craig and Amber are especially helpful and we are enjoying building a great partnership with them. Thanks to all at Edmondsons for cracking service!

Helpful?
Sophie
Sophie
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Very helpful and quick to look into any…

Very helpful and quick to look into any issues we have. We use Edmondsons for both IT Support Services + have also had them create some software for us to help streamline the business - overall very happy with them and their services.

Helpful?
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About Edmondson's IT Services

Edmondson's IT Services is a technology solutions provider based in West Yorkshire, specializing in IT support, telecoms, and development services. The company offers a comprehensive range of IT services designed to enhance operational efficiency and competitiveness for businesses across Yorkshire and the UK. Their offerings include tailored IT support packages, proactive network management, and strategic consulting aimed at optimizing IT infrastructures. Targeting small to medium-sized enterprises, Edmondson's IT Services integrates closely with clients to understand their unique needs and challenges. The company's commitment to delivering cost-effective solutions is underscored by a price match guarantee and a focus on building long-term partnerships. By prioritizing customer interests and offering services such as a free IT health check, Edmondson’s aims to become a trusted partner in the digital transformation of businesses.

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