Eco Providers Reviews

This company have upgraded the insulation etc in my house. the staff in the office are brilliant. very helpful and efficient. the wall insulators were a brilliant team and did an excellent job. The heating engineers werent so good. I've had a few issues with their work, but the issues were resolved which is the important thing. I would recommend this company.

I was very dubious when i applyed for grat with eco but to my suprise everything went through within 2 months every thing was installed heat pump /solar panels loft insulations +more the enginears that installed the equipment were very good eco solved any problems i had all certification was sent to me with proof of ownership and no cot to myself its all up and running and ime saving on my electricity THANK YOU ECO WOUD HIGHLY RECOMEND

Please do not even consider allowing this company to install anything in your home! I had wall insulation, an air source heat pump and solar panels installed in 2023 and I am still suffering the consequences now. I take pride in the appearance of my home and the workers’ lack of care and shoddy work has left an unbelievable amount of damage, mess and inconveniences. The amount of stress, time, effort and money that is having to be spent trying to rectify the issues is not worth it! Every single room in my house now has issues and needs redecorating, it will never be the same again! You’re better off with a cold house than a damaged one!

Between the 2nd and 10th September ECO4 plumbers, Tommy and Leyton, installed an entire heating system consisting of an Air Source Heat Pump, Boiler system, radiators and brand new piping. Prior to this my 3 floor victorian cottage had no heating or hot water at all. This was a huge task involving navgating one very steep original 1890's staircase not designed for feet bigger than a size 5 and the careful lifting and reattachment of the original floorboards without damaging them. Tommy was in constant contact throughout both with voice and video messages. The aftercare is ongoing where any questions I have about how it all works and how to look after it properly has been, and still is, fantastic. Very impressive! The joy of turning on a tap and having hot water come out of it and having a radiator that works fot the first time since I moved in is something I will never take for granted! A very happy, (and very warm) customer.

Good, honest company who under promise and over deliver. Extremely professional and trustworthy team who went several extra miles..

Review 2 second phase of work. Thanks to Layton Barnes, Tommy Fisher, Dan Atkinson and Chris Albiston. Fantastic workmanship very hard workers, and left the place spotless. Thanks again.

Outstanding service and workmanship from Stephen and Jaye. These boys worked v long days to complete in time and left the property spotless. Thank you both.

just had a new heating system installed by Kevin and Tommy & the Apprentice Ellis really nice people and did a really good job

The work took over 2 months in my very small cottage. Initially I had to move out to give the insulation team space to do the work. Eco Providers knew I had to move out of my home. They advised me that the work would take 4-5 days. Due to the surveyor, office and workmen having broken communication and the 'lead' workman not turning up, not doing a full day and not wanting to do half of the work, that part of the work took 2 weeks. Eco Providers do not have a project manager overseeing each job. Therefore, my experience was total breakdown of communication with each team. Plumbers arriving with the wrong size heat source pump, wrong size rads, work not being completed correctly so the next team couldnt do their job. At times I felt disrespected by workmen; unacceptable. Thankfully Jayne Ashton, working in the office, was the one consistent person I had to speak with, who showed compassion and professionalism. She demonstrated the ability to communicate across departments and helped me to get the end result Id been promised initially. At the end of the job Gav visited to do the snagging list. Gav also showed the ability to make logical decisions, the ability to communicate clearly, be respectful and professional. It was a pleasure to have Gav in my home and get the outstanding work done with ease. I would not recommend Eco Providers to any family and friends looking to get this type of work completed. I felt they were more concerned with how good their work vans looked and their social media image than communication between surveyors, workmen and the customer.

A big thank you to Brett and Antony for all their hard work installing the heating system. Really friendly, hardworking guys who never stopped working the whole time they were here. Super professional job!

We had eco providers come to give us insulation, solar panels and a full new heating system in our home between April and may 2024. It took around 4 weeks total for all workmen to come over and do all the work. All the men were lovely and got us set up promptly. I would like to give a special thanks to Gavin Galahger and his lads who first came in and did all the plastering for us. They were very kind, and had an absolute laugh with them(they are bonkers)! They also went above and beyond and even fixed a few minor things around the house for us which they didn't have to do, like our kitchen door which had been broken for around 4-5 years before. Thank you! :) Over all, after some issues such as a leaky pipe and a faulty part in the heating system(which was very promptly fixed), the work has been good. The house(which didn't have any insulation at all prior to work) now feels like a sauna to us so I'm sure it will be the warmest winter we have ever had this year, which im looking forward to. Thank you for your services, you have all be very kind and hard working.

Gary and his team did an amazing job with our installation. They overcame the ridiculous barriers in their way, communication was good and they cracked on even in the ridiculous heat. My 2 ASD children and my nervous dog (even though Gary won her over by the end) are part of the barriers 😂 but they did an amazing job and we are happy with the outcome. Thank you guys

Thank you to Leon and Antonn? who put in the insulation as they worked tirelessly to get the job finished and were meticulous in their work. Chris and Dan arrived for the boiler and performed to the same standards. Clearly ECO Providers have clear standards and staff deliver that consistently. A painless experience which is rare in my opinion. My only issue is my cornice is covered and wood panelling gone round my windows and that should be explained as wasn't aware the character of my house would have to go and it changes the traditional look I bought it for.

I would like to thank micheal jayne and gavin for some excellent service and would highly recommend them to anyone and a great company for saving energy bills for millions of customers nationwide

Full heating system installed by Tommy, Jack and Jayden this week. Fantastic job and brilliant at accommodating our needs for my daughter who needed a safe space while they were here. The made things as easy as they could possibly be - Thankyou so much

After the completed wall installation work from Eco Providers, we were thrilled with the work carried out by Gary, Anton and Sam from Eco Providers. At the start of the project, I was extremely worried about how everything would turn out, given the age and unique challenges of my home. However, those worries quickly faded as the team demonstrated an incredible level of care and attention to detail that truly exceeded my expectations. Working on an older home can be challenging, but Gary, and his team went above and beyond to ensure every aspect of the project was handled with the utmost precision and respect for the original structure. Their craftsmanship was outstanding, and it’s clear that they take great pride in their work. Throughout the project, communication was excellent. They kept me informed every step of the way, offering insightful suggestions and always considering my preferences and concerns. Their professionalism and dedication were evident in every interaction. I was particularly impressed by their ability to overcome unexpected challenges with creative and effective solutions. Their commitment to quality and customer satisfaction is truly commendable. Gary and his team are an asset to Eco Providers and come highly recommended. I highly recommend them to anyone seeking reliable, skilled, and caring builders. They have transformed my old damp property into a warm and cosy home, and I couldn’t be happier with the results. Thank you so much for your exceptional work!

Today we had a visit from Eco providers joiner, Gavin who was able to finish off a brilliant cupboard area for the heat pump tank, box in all the ugly pipes and wires, and make sure all the flooring was safe. A very professional, neat job was done in all the areas and we are very grateful to ECO P for sending Gavin to finish off the house. Thank you so much. Well done.

Spam mail in post Edit. They attempted to remove my review saying it for the wrong company. Reading through the reviews it seems common practice for them to misuse the report button and remove negative reviews. Edit again. They tried a second time to remove my review for defamatory content. Just waiting for the next try - good luck 😂

More unsolicited mail. Despite my requests to stop out, this company (and their horrible, rude staff) is still sending me unsolicited mail in the post. I will be reporting them or the relevant authorities but I implore people to not give these people any personal details Edit: the company tried to abuse Trustpilot's report function by marking this review as "containing harmful or illegal content". Trustpilot dismissed the complaint pretty much instantly.

Just had Eco Providers in to install our new heating system, and what an amazing job they have done!! Not the easiest of spaces to install but Ellis Tom and the lads have worked tirelessly to complete the job . 10 out 10 professional to the end , thank you guys ALL OF YOU, you’ve been amazing. Thanks from the Ratcliffe family 🙌🏻