Eco Providers
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Would Not Recommend
The work took over 2 months in my very small cottage. Initially I had to move out to give the insulation team space to do the work. Eco Providers knew I had to move out of my home. They advised me that the work would take 4-5 days. Due to the surveyor, office and workmen having broken communication and the 'lead' workman not turning up, not doing a full day and not wanting to do half of the work, that part of the work took 2 weeks. Eco Providers do not have a project manager overseeing each job. Therefore, my experience was total breakdown of communication with each team. Plumbers arriving with the wrong size heat source pump, wrong size rads, work not being completed correctly so the next team couldnt do their job. At times I felt disrespected by workmen; unacceptable. Thankfully Jayne Ashton, working in the office, was the one consistent person I had to speak with, who showed compassion and professionalism. She demonstrated the ability to communicate across departments and helped me to get the end result Id been promised initially. At the end of the job Gav visited to do the snagging list. Gav also showed the ability to make logical decisions, the ability to communicate clearly, be respectful and professional. It was a pleasure to have Gav in my home and get the outstanding work done with ease. I would not recommend Eco Providers to any family and friends looking to get this type of work completed. I felt they were more concerned with how good their work vans looked and their social media image than communication between surveyors, workmen and the customer.