Over a year ago
Wasted my time for 7 months. Sent 3 surveyors out. Planning permission up for 21 days. Insulation team turned up unannounced with plans of the house. Only then to be told they'd been given wrong job.... See more
Over a year ago
Excellent service, helpful hardworking tradesmen good for a chat. Any teething issues resolved properly and promptly. Customer service from phoning in good. This company is out to do a job and will no... See more
Over a year ago
Our experience with eco providers was great Richard and his team were great to have around and the workmanship was first rate. I would highly recommend them and would like to thank them again for all... See more
I have recently had loft insulation, internal wall insulation and electric heating installed by Eco Providers and can’t fault them. The guys were friendly hard working and tidied up afterwards, doing a neat job. Communication was excellent and I felt supported at every stage. Would highly recommend this company.
We have had 2 teams from EcoProviders working in our home and cannot fault them at all. One team doing insulation work and the second team doing the central heating (Jordan and Adam). All hard workers often working through break times and all friendly and good timekeepers and cleaned up well after work. The electricians have now completed their work and like the other teams work hard and have done a very tidy job. Many thanks to all the workmen.
Just wanted to say what a fantastic job Andy and the lads did on carrying out the insulation installation at my flats, he and the lads worked very hard to make sure I and the tenants were happy with the completed work. Sparkys also did a great job!
The team of fitters I’ve had in have been fab,I’m not comfortable with strangers in my home but,they worked hard,made me feel comfortable,had a crack with me.all very positive an a good job done,they answered any questions I had has they did their jobs, would use again
What a great job. Walls and loft insulated for free and the added bonus of a central heating system again no charge. Thank you to all the team for a great job. No fuss no mess would recommend you any time!
Just had my home insulated and and a new full central heating system (all free of charge), I cannot recommend this company enough from the office staff and surveyors through to the installers. First class job all round. No mess remained and I have a lovely warm home. Would recommend these guys to anyone.
The work done was fast but not finished, they left a mess everywhere, plaster on carpets,clothes,windows and piled furniture up and broke some. They left nightstors unconnected and dangerous. The work is still not complete and now they do not answer emails and phone calls they hang up. Nothing has happened for three weeks now now. I wold not recommend to anyone.
Fantastic company, quick, efficient, clean, tidy and punctual. Would highly recommend to any other landlords
I wouldn’t normally write a review, but I just wanted to say how pleased I am with the work done by the eco providers. The work carried out was brilliant. The team that came to my house were friendly, helpful and made the whole experience so easy. I am so pleased with the end result and my house is so much warmer!!
Based on analysis of 12 reviews rated 1-2 stars for Eco Providers
“Update no'1 to my original review dated 19/05/92025”
“The Eco Providers took my perfect flat, and provided me with a sub standard one, they were supposed to supply and ins...”
“Wasted my time for 7 months”
“I am annoyed about not getting the grant but am furious that this company can keep a customer waiting nearly two mont...”
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Eco Providers is a UK-based company specializing in energy-efficient home upgrades through government-backed grant schemes, including the ECO4 Scheme, Great British Insulation Scheme (GBIS), and Boiler Upgrade Scheme (BUS). The company assists both homeowners and tenants in determining their eligibility for free grants aimed at improving heating and insulation, thereby lowering energy costs and reducing carbon emissions. In addition to grant services, Eco Providers offers a variety of energy-efficient solutions, including A-rated boilers, air source heat pumps, solar energy systems, and battery storage options. The company is committed to providing comprehensive domestic retrofit services that help alleviate fuel poverty while ensuring customer satisfaction with guaranteed work. Eco Providers aims to support individuals looking to enhance their home’s energy efficiency and reduce their overall energy bills.
Eco Providers receives overwhelmingly positive feedback from customers, with many praising the professionalism and quality of work delivered by the teams. Reviewers highlight the exceptional service during insulation and heating installations, noting that the staff is respectful, tidy, and hardworking. Specific teams, such as those led by Graham, Sean, and Kevin, are frequently commended for their dedication and skill. However, a few customers express dissatisfaction, citing issues with communication and the quality of the final product, including concerns about damage and substandard installations. Despite these criticisms, the majority of reviews reflect a strong satisfaction with the overall experience and results. Overall, Eco Providers is viewed positively, with a solid reputation for quality service and professionalism.
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