Review summary

ECO ENERGY SERVICES LTD. receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

F
Good 👍 experience

Good 👍 experience

Very helpful and good service

Very helpful and good service

Company details

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All reviews

707 total • Write a review

Showing 71 - 80 of 703 reviews
DH
5 out of 5 stars

Efficiently from start to finish …

The work from start to finish was agreed and carried out efficiently in such a short space of time.

Date of experience: November 15, 2024

aa
5 out of 5 stars

Excellent job

Excellent job

Date of experience: November 13, 2024

yd
1 out of 5 stars

Seems to be a criminal organisation

Seems to be a criminal organisation. The agent refused to provide identity when asked repeatedly. Claims his name is Alex Voss with an Indian accent. Using a false names indicates no insurance and would invalidate any warranty. Possibly exploited labour and grant theft. Associated with other companies who have destroyed peoples houses leaving them without heating or hot water. I do understand they have installed heating ( via other parties ) in properties but when those systems go wrong in the future there is no warranty with a false name being used. No trust mark. Government seems to encourage crime at any opportunity.

Date of experience: November 13, 2024

YM
1 out of 5 stars

Did my biggest mistake giving my works…

Did my biggest mistake giving my works to them. Initial assessment by the surveyor I was told I can get external wall insulation and boiler changer as I have a back boiler in my property. On the day I found out it’s only loft insulation and boiler change. The loft insulation has just been thrown everywhere with people leaving 2 rolls up in the loft telling me to spread it myself. Coming to the boiler installation, once it was completed and the engineer left, 6 hours I was left with no gas in the cooker and hot water in my house. Upon chasing up the next day it took them another day to come and have a look at it. Found out that one of the pipes which the engineer used for gas connection was originally a water pipe which still had some water supply coming from somewhere which caused no gas supply. He installed a new gas pipe which is isn’t even concealed and has ruined the upstairs hallway wooden flooring destroyed. It doesn’t end there. After the gas was reconnected to the boiler and supply given back to the hobs in the kitchen only to find out that water has gone through those hobs which has ruined the hobs. I had Bosch gas hobs installed in my house which is not later replaced for the cheap company gas hobs. On asking them what happened to the external wall insulation I get told I wasn’t eligible for it. Since then I have had 3 other companies comes down and surveyed who told me that I was while the gas boiler was getting changed as well but as not the gas boiler has been changed using one company I cannot get external walls insulated. I wished I researched more and would have given my works to a better company and would have had all done altogether.

Date of experience: November 11, 2024

E
5 out of 5 stars

very happy with my heating fast ana…

very happy with my heating fast ana great service

Date of experience: November 11, 2024

Mr
1 out of 5 stars

External wall Insulation installation

I had external wall insulation installation it was done by cowboys and made real mess. The company wouldn't take any notice and always make excuses. Wouldn't recommend this company.

Date of experience: November 9, 2024

SM
5 out of 5 stars

Amazing Speedy Work

Our esteemed team of experts provided invaluable guidance throughout the grant application process, ensuring its swift approval. Subsequently, the installation of the Vaillant boiler proceeded seamlessly, devoid of any complications. Eco Energy Services managed the entire procedure with utmost transparency and efficiency, leaving no room for ambiguity or confusion. We highly recommend their services to anyone seeking exceptional expertise in this domain.

Date of experience: November 8, 2024

NH
1 out of 5 stars

Please read this before using this company

This company will relentlessly bother you with calls I've had someone call me and was extremely intimidating questioning why I would not supply details to them. I was asked to changed my Bank details for 24 hours I was told this was perfectly acceptable. No it is not it's against the law and corrupt. They still won't cease contacting me even though I've tried by many ways. They should be reported. They once arrived unexpected with a boiler but no one knew where it was supposed to go. We asked them to leave.

Date of experience: November 4, 2024

OB
5 out of 5 stars

My new boiler

After my applying I have got my new boiler very quickly. All employees worked perfect. I am happy with my new boiler. Thank you.

Date of experience: November 4, 2024

Ba
4 out of 5 stars

It was great I love my new boiler but I…

It was great I love my new boiler but I am not happy that they install it in my spear room instead of my storage

Date of experience: November 4, 2024

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