ECO ENERGY SERVICES LTD.
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Did my biggest mistake giving my works…
Did my biggest mistake giving my works to them. Initial assessment by the surveyor I was told I can get external wall insulation and boiler changer as I have a back boiler in my property. On the day I found out it’s only loft insulation and boiler change. The loft insulation has just been thrown everywhere with people leaving 2 rolls up in the loft telling me to spread it myself. Coming to the boiler installation, once it was completed and the engineer left, 6 hours I was left with no gas in the cooker and hot water in my house. Upon chasing up the next day it took them another day to come and have a look at it. Found out that one of the pipes which the engineer used for gas connection was originally a water pipe which still had some water supply coming from somewhere which caused no gas supply. He installed a new gas pipe which is isn’t even concealed and has ruined the upstairs hallway wooden flooring destroyed. It doesn’t end there. After the gas was reconnected to the boiler and supply given back to the hobs in the kitchen only to find out that water has gone through those hobs which has ruined the hobs. I had Bosch gas hobs installed in my house which is not later replaced for the cheap company gas hobs. On asking them what happened to the external wall insulation I get told I wasn’t eligible for it. Since then I have had 3 other companies comes down and surveyed who told me that I was while the gas boiler was getting changed as well but as not the gas boiler has been changed using one company I cannot get external walls insulated. I wished I researched more and would have given my works to a better company and would have had all done altogether.