Review summary

ECO ENERGY SERVICES LTD. receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

F
Good 👍 experience

Good 👍 experience

Very helpful and good service

Very helpful and good service

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All reviews

707 total • Write a review

Showing 631 - 640 of 703 reviews
ZA
1 out of 5 stars

Horrendous expereince.

7 months to get a response. I rest my case! Horrendous experience. I was made to jump through hoops to get a boiler install arranged for one of my tenants. I was told my application had been successful and that an engineer would be coming out for the install on 09/01 between 09.00 till 12.00. I provided these details to my tenant. To my surprise no one came out and no one rang to advise why. When i contacted the company they told me the application has been rejected after being accepted. Pease stay well clear of this company. Worst customer experience i have ever had.

Date of experience: January 11, 2024

JS
5 out of 5 stars

Was sceptical at first about getting a…

Was sceptical at first about getting a new boiler fitted from this unknown company to me. I needn’t have worried. The 2 men were excellent and carried out the job with explanation given for everything that they done. I wish I could find out their names to thank them personally. They worked non stop for at least 7hours. Very pleased Joan Smith

Date of experience: December 29, 2023

C
1 out of 5 stars

No help if you have a problem

Had boiler fitted but left with radiator missing valves and broken vale attachment. Tried contacting them and was given a number that puts you through to a recording where you can leave details several months have passed with no callback or assistance. And they have the audacity to reply saying this never happed our engineers don’t leave the property until heating system complete well they left mine with broken and missing radiator valves !!! And they don’t tell you how or where to submit a formal complaint after conveniently not receiving the one you already submitted! Nice, real nice touch!

Date of experience: December 19, 2023

JF
5 out of 5 stars

Amazing company. From start to finish.

I had my boiler fitted today, i was actually in tears when the 2 fitters left, I was so overwhelmed by how lovely and helpful they were. They wouldn't leave until they had checked everything was working as it should, I was shown each radiator thermostat that had been changed, then the boiler and controller and they explained how they worked. They cleared everything away and left no mess. Nothing was too much trouble for them. I really can't believe I've finally got a new boiler. I am so grateful, I wish I had taken note of their names. THANK YOU so much. I thoroughly recommend this scheme and feel so lucky. Jo x

Date of experience: December 11, 2023

CC
5 out of 5 stars

Impressed by the personalised approach

Impressed by the personalized approach. They took the time to understand my needs and delivered accordingly.

Date of experience: November 29, 2023

MH
5 out of 5 stars

Excellent service

Excellent service, Happy with my new boiler. Professional staff and quick service

Date of experience: November 27, 2023

JF
5 out of 5 stars

Fantastic company

Really fast and efficient service from start to finish. Installation was stress free with no mess at all. I recommend this company to all my family and friends. Couldn’t have asked for a better service. Thank you ☺️

Date of experience: November 27, 2023

su
5 out of 5 stars

I am so happy I got a free boiler…

I am so happy I got a free boiler replacement I thank the whole team for it the process was speedy and they were very helpful. Thankyou so much

Date of experience: November 13, 2023

AJ
5 out of 5 stars

Highly Recommended to Friends

It was an incredible experience! Their services felt like a dream. I highly recommend them to my friends.

Date of experience: October 31, 2023

RL
5 out of 5 stars

Your team was really patient

Your team was really patient, even when I wasn't home. They checked the building thoroughly and explained everything when I came back. I highly recommend your services because of this great support.

Date of experience: October 27, 2023

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