CAROL
1 reviews•New Reviewer
Featured
about 1 year ago
The food was great as usual and we…
The food was great as usual and we received the eatclub discount. Thanks
Helpful?
TrustScore
1.8
Poor
1
0
0
1
4
6 reviews in total
Over a year ago
The food was great as usual and we received the eatclub discount. Thanks
Over a year ago
Saw a 25% off for a restaurant on the website, clicked redeem, says it would send me a 'unique link' to claim it. Download the app, 'offer is sold out'. Absolutely scammed into downloading their app w... See more
Over a year ago
I was extremely disappointed to find a strand of hair in my recent lunch box order. This is completely unhygienic and unacceptable. As a result, I had to throw the food away without eating it. I requ... See more
Over a year ago
All of their food tastes the same, and it's very annoying. Even if you order chicken, mutton, or egg, all taste the same. However, the pizza is good.
The food was great as usual and we received the eatclub discount. Thanks
Saw a 25% off for a restaurant on the website, clicked redeem, says it would send me a 'unique link' to claim it. Download the app, 'offer is sold out'. Absolutely scammed into downloading their app with false advertising.
I was extremely disappointed to find a strand of hair in my recent lunch box order. This is completely unhygienic and unacceptable. As a result, I had to throw the food away without eating it. I request a full refund for this order and expect the amount to be credited to my bank account as soon as possible. Please look into this urgently and ensure better hygiene in the future.
All of their food tastes the same, and it's very annoying. Even if you order chicken, mutton, or egg, all taste the same. However, the pizza is good.
Fraud of auto ratings 5 stars by EatClub itself. The food ratings is automatically submitting when there is a problem with our order.
Fraud app. Worst marketing strategy. I have ordered 2 items and 1 was missing from it. I get refunded for that item but the other charges which I spent in the order was not refunded. Also, that order was automatically get rated to 3 star before I rate it my self to 1 star. They are stealing not only the money but the trust as well
Based on analysis of 5 reviews rated 1-2 stars for Eatclub
“I request a full refund for this order and expect the amount to be credited to my bank account as soon as possible”
“Fraud of auto ratings 5 stars by EatClub itself”
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EAT Club is a meal delivery service that specializes in providing individual lunches to office environments. Catering primarily to companies without onsite cafeterias, EAT Club simplifies the process of meal selection and ordering by offering an extensive and frequently changing menu. Employees can choose meals that align with their personal tastes and dietary restrictions, which are then delivered together during a designated time, facilitating a shared dining experience. The company's technology platform streamlines meal delivery, making it easy for businesses to manage their lunch programs without the complexities of menu planning or food logistics. EAT Club aims to enhance workplace culture by encouraging employees to dine together, fostering connections and camaraderie among team members. With a focus on convenience and employee satisfaction, EAT Club serves companies across multiple cities, making it a popular choice for organizations looking to improve their lunch offerings.
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Reviewers frequently report negative experiences with Eatclub, citing customer pain points more often than praise. Common complaints include order, food, fraud, same. A smaller set of reviewers mention positives such as food, food great, food great usual, great. Overall sentiment is predominantly negative based on 6 reviews and an average rating of 1.8 stars.
