Reviewers frequently report negative experiences with Earth Shoes, citing customer pain points more often than praise. Common complaints include shoe, shoes, quality, ballet.
Overall sentiment is predominantly negative based on 5 reviews and an average rating of 1.0 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“When I tried to return, we got absolutely no help from customer service and no reply after we tried contacting them m...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Footwear.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.0 out of 5 (poor) | 67 out of 100 | — | 5 |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: Earth Shoes is #5 of 5 on overall rating in this group.
5 reviews of Earth Shoes. Filter by what matters to you.
Over a year ago
Gave as a gift and shoe size was alot larger than a normal size. When I tried to return, we got absolutely no help from customer service and no reply after we tried contacting them more than three tim... See more
Over a year ago
I purchased the "ballet flats." Tose Lug Sole Square Toe Casual Ballet Flats × 1 8.5 / M / Black Tose Lug Sole Square Toe Casual Ballet Flats × 1 8.5 / M / Medium Natural These have to be the most... See more
Over a year ago
The original earth shoes were my favorite shoes; it was bought out by another company 2021. The Berri shoe has been completely changed. It went from a quality, comfortable, attractive shoe; to basic... See more
Over a year ago
I would give no stars if that were an option. They send me email advertising. I received an email to check out an item I had in my cart for a specific discount price. When I tried, the code was reject... See more
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Gave as a gift and shoe size was alot larger than a normal size. When I tried to return, we got absolutely no help from customer service and no reply after we tried contacting them more than three times.
I purchased the "ballet flats." Tose Lug Sole Square Toe Casual Ballet Flats × 1 8.5 / M / Black Tose Lug Sole Square Toe Casual Ballet Flats × 1 8.5 / M / Medium Natural These have to be the most painful shoes I've ever worn.
The original earth shoes were my favorite shoes; it was bought out by another company 2021. The Berri shoe has been completely changed. It went from a quality, comfortable, attractive shoe; to basically a shoe that looks like a clown shoe. Instead of quality material it has been down graded to junk synthetic materials. The shoe is now oversized and to wide and the straps have been made wider, as well. What was an attractive shoe has been ruined. What a shame; these were my favorite shoes. I will never buy from this present earth company every again.
I would give no stars if that were an option. They send me email advertising. I received an email to check out an item I had in my cart for a specific discount price. When I tried, the code was rejected. When I contacted customer service, they said the code would not work. I inquired how to get the advertised price, they told me the sale was over. Terrible online experience, invalid/false advertising, non-existent customer service, awful business model.
I have purchased earth shoes for many years. Something has happened at this company. The quality has really gone down. The straps have become wider, the shoes have become oversized, as well. The quality of the leather is worse, as well. The Berri style sandal is so oversized and has such wide straps; it now looks like a clown shoe. I just purchased the Birdy style sandal and the same issues; oversized, wide straps, poor quality of leather. I am done with earth shoes. I am so disappointed this was the only shoe I could wear comfortably because I have neuropathy in my feet.
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