AVOID found my own test, then they refused to give a 14 day refund
Don't find all the tests, and if you change the test yourself after finding one manually (which the app did not pick up), they don't give a refund even though it was in less than 14 days, which is their refund policy. They make it feel like a safe option. They say all these things are in their terms and conditions. Why would I waste my money on an app that doesn't find tests which are available, and I can find myself then doesn't refund me for not offering the service they promise? Complete thieves Update: So, as the reply below told me to do, I reached out to support and explained that I found a test myself even though the app was supposed to be "searching." Having previously asked for a refund and been refused due to "terms and conditions," they once again said the same thing. So, acting like they are offering support below and then not following through is dubious. I personally cannot understand this policy where if I find a test myself within 14 days of paying for this service without the use of this service, I am unable to get a refund, even though the service did not do anything. Thanks for wasting my time once again
