10 months ago
Ordered 14 Nike Tracksuits - Order was managed by Liam and I cannot fault his work ethic and desire to ensure that we were happy with everything. Very responsive via email and did everything that he... See more
10 months ago
I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today. Fantastic service.
Over a year ago
Absolutely brilliant service. Bought a football kit for my grandson. Had his name and number on it. Really good quality. Delivery was very quick. Would definitely recommend to anyone 👌 👍 😉 😀
Over a year ago
Placed large(ish) order and worried it wouldn’t arrive in time for Christmas. It was processed within a couple of days and came within 10 days. Great service and good quality!
It was a first time for me using this company. My son wanted to buy buy buy! Items were out of stick and I was emailed by Ashley, who was great, more like him/her please. It made my experience using this company well worth it and I will be recommending you to others. Thank you Ashley for a real good job done. 1st Class!!!!!
Lovely customer service. Excellent turnover from order to delivery. Excellent prices. And the main thing....The kids love it. Thanks
Excellent service from start to finish. Emails were responded to quickly and politely and any queries answered fully. Our order was placed easily and trouble free. Curt was a delight to deal with and went over and above to make sure we received exactly what we needed. Excellent firm, great customer service....we shall definitely be using them again. Vince. Tarvin AFC.
Excellent customer service from Kaitlyn - very helpful when I encountered problems with my order and the website.
Ordered a full team Nike kit with personalisation on the 4th July and unbelievably it was delivered to me on the 8th July. Amazing service. And as per all my previous orders the quality of the kit is as what you would expect from the Nike brand.
Looking forwards to receiving my son's hoodie, Kayleigh has been really helpful, even checked if I was was sure about black colour for son's name, when they are normally white - I checked his old top and it was white so Kayleigh amended the order for me. Thank you! Lucy
Service, price and aftercare very good and has been over the last few years since we have been purchasing a wide variety of items from Discount Football. Special thanks to Ashley Sab Bham - Salaam Peace Founder/CEO and SP UTD Chairman, FA Charter Standard Club
Great customer service and prompt responses to my delivery query.
Amazing service great product would highly recommend.
Amazing customer service! Amy was so helpful with my order 😁 Fast email response too 👍
Been ordering football equipment for over 5 years now and wouldn't go anywhere else. Great quality, amazing prices and amazing service. Recently made a very large order and Curt and his team couldn't be more helpful. Will be back again!! Thanks again guys.
Absolutely brilliant service from rhea brilliant customer services 👏 👌 👍
Great help from Curt with my order which he sorted quickly, thank you
Duplicate order received however Curt sorted this including returns with DPD and refund received promptly. Great communication. Really pleased with nike footballs too. Thank you Curt!
Fantastic prompt service from Kayleigh. Sent the proof for our sponsors logo and answered all questions I had. Looking forward to receiving our new kit.
Thank you so much to Curt, excellent customer service! So efficient and friendly in the days where it’s impossible to speak to an actual person. Fast dispatch times and amazing prices also. I ordered 10 Nike footballs for the children coming to my sons 5th ‘football’ birthday party and I’m sure they will all be so happy! We will definitely be back for more kit soon.
Brilliant had issues with order no Nike balls left in stock emailed rhea she was brill sorted it for us . Gave us a more expensive ball for same price boss service
Kaitlyn provided great customer service. There was an item from my original order that was out of stock at Nike so unable to provide. She contacted me quickly advising on a potential replacement item which was very similar. I agreed to change the order and she offered to waive the extra cost for the replacement. Thanks Kaitlyn
Kayleigh provided an amazing service for the order of my Daughters Football College uniform for the up coming new season. I would highly recommend this company and Kayleigh as your point of contact should you get your order into a mess like I did
Dealt with Ashley very helpful in making sure I get my order as fast as he could. Also when items I ordered were out of stock helping me get some in replace. Spot on !
Based on analysis of 39 reviews rated 1-2 stars for Discount Football Kits
“Worst customer service going”
“Requested a refund on July 18th, still no response 11th August”
“Ordered a lot of products on the 10th July, was advised delivery by 31st July, no delivery”
“My son lost his football training kit”
“Requested a refund on July 18th, still no response 11th August”
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Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of products, such as Nike tracksuits and footballs, often noting that their orders arrive promptly, even when faced with challenges like stock shortages or delays due to unforeseen events. However, some consumers express frustration over issues with order fulfillment and lack of communication, particularly regarding refunds and delayed deliveries. Despite these complaints, the majority of feedback emphasizes the company's commitment to customer satisfaction and the overall positive shopping experience. Overall, Discount Football Kits is viewed favorably, with many customers recommending it for its service and product quality.
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