9 months ago
Very easy and straighforward loan application. Highly recommended
9 months ago
Great service no hassles when needed the funds in a emergency
10 months ago
Very easy to go through the process online
Really terrible communication but what can you expect for these types of loans. The emails sound as if you’re communicating with an annoyed teenager vs an actual professional. Avoid these kinds of pay day loans when possible
Very fast and quick response no waiting time very good job best place to get started 👍
Super easy and super fast
Was a good idea at the time major regret now. They claim they’re willing to work with you but aren’t understanding, and start threatening even when you respond. Called multiple times back to back.
Excellent experience and very quick responses
Quick and easy.
Very fast and accommodating
Fast approval and great service
Fast service. I got a answered back pretty quick! I would recommend. Thank you.
Great service super easy application and super fast replies from being accepted to getting the money
Quick easy and not stressful.
Lightening fast deposit and super easy process. Thank you!!!!
Easy to use, and fast
Super quick smooth transaction
Stay away from this place. I admit I had a couple payments bounce, due to some external factors. I've tried very hard to work with them, but they harass and threaten you. Yet all the responses to reviews state they don't (I guess that makes everyone of us who experienced it a liar.) They called me over and over again until I answered the phone, I was at work and couldn't answer, but instead of leaving a voicemail they hung up and called again, about 5 times in a row, until I answered because I knew it would continue. Yet they don't think that's harassment. I made arrangements with them to pay and they still called and emailed continually, with threats of legal action. I was having issues with e-transfer and was called a liar because they weren't having any. I agreed to make my payment by 10 pm (via a link THEY sent me) and I still got emails with threats of legal action. I asked questions, got no direct answers to them, just more vague info. I asked 4 times for an account statement and they ignored my requests. Asked for clarification on something as I was confused, they told me I wasn't confused I was just trying to confuse them. They will not work with you at all, I have emails where their answer is just you get paid we get paid. Just stay away, these guys are as awful as the negative reviews state.
Amazing, fast, understandable..
Easy, quick and dependable
While the process was smooth and quick, the customer service rep was very rude and blunt when asked a couple questions. Definitely won’t be using them again, or recommending to anybody
Diamond loans is a good place to get the funds you need quickly and the customer service is good as well.
Bad customer service miss one payment and trying to figure it out and wont work with you what so ever and i have been trying to find a way to catch it up found a way and they are calling me a scammer im not not very professional at all and wont work with you
Based on analysis of 12 reviews rated 1-2 stars for Diamond Loans
“It’s not a personal matter you guys just have one of the most terrible customer service operations going on”
“Pretty terrible company, can’t wait to finish with the payments and be done with it”
“horrible horrible horrible”
“I had a fraud situation happen with my bank and while they are dealing with it I cannot access the account and do any...”
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Diamond Loans is a financial services company based in Canada, specializing in providing personal loans to individuals seeking quick and accessible funding solutions. The company offers a variety of loan products designed to meet the diverse needs of its customers, including those looking to consolidate debt, finance unexpected expenses, or fund personal projects. Diamond Loans aims to facilitate a straightforward application process and offers competitive interest rates to help borrowers achieve their financial goals. The target market for Diamond Loans includes consumers who may require financial assistance but prefer a streamlined experience in obtaining personal loans. By focusing on customer service and transparency, the company seeks to build trust with its clients, ensuring that they can make informed decisions regarding their borrowing options. With a commitment to responsible lending practices, Diamond Loans strives to support individuals in managing their financial needs effectively.
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Diamond Loans receives a largely positive reception from its customers, with many highlighting the quick and easy loan application process. Reviewers frequently commend the fast service and great customer support, noting that loans are approved swiftly and without hassle, especially in emergencies. Phrases like "very easy" and "super fast" appear repeatedly, indicating a strong satisfaction with the efficiency of the service. However, a notable minority of reviews express frustration with the customer service, describing experiences as "horrible" and citing issues with staff attitude and responsiveness. Some customers feel their time was wasted due to a lack of communication. Despite these criticisms, the overwhelming sentiment remains favorable, with many recommending Diamond Loans for its speed and ease of use.
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