Subscription Cancelled, Yet They Charged Me Again – Twice
I cancelled my Degusta Box subscription and received automated confirmation. After they wrongly charged me, I contacted them and they issued a partial refund — and confirmed that my account was now ca... See more
Ich liebe den Überraschungseffekt und die Lebensmittel sind am Kundenprofil perfekt angepasst . Angemessenes Preis-Leistungsverhältnis . Es ist für die ganze Familie was dabei und auch alles gut verpa... See more
Bonjour je suis chez degustabox depuis plus de 5 ans .
A chaque box ouverte je suis surprise et très contente de découvrir avec toute ma famille ce qu'elle contient.
J'en suis très satisfaite, et le service client répond et règle vite les soucis quand il y en a .
Je suis chez degustabox depuis un peu moins d un an et j adore le concept de box et découvrir des produits que l on connaît pas tous les mois c est vraiment super.
Merci degustabox pour les belles découvertes tous les mois
Me encanta cuando el repartidor toca el timbre, porque sé que voy a abrir esa cajita maravillosa y me voy a encontrar las sorpresas!! cómo somos dos en casa, si a uno no le motiva una cosa, le motiva al otro.
La variedad es genial, los premios que dan, los productos están muy buenos, e incluso muchos de ellos los compro actualmente y seguramente no los conocería.
Mucho ánimo y muchas gracias por vuestro trabajo!!! lo hacéis genial!!!
He estado en dos temporadas diferentes con ellos y ambas veces me ha encantado, la verdad que espero cada mes con ganas la cajita de Degustabox para ver qué productos nuevos tenemos para probar! Además en las últimas ya son cajas tematizadas y me parece muy buena idea. Lo recomiendo al 100%. Además el servicio de atención al cliente y el de entrega son de 10
Adoro degustabox,ogni mese ci fà provare prodotti nuovi e diversi.
La box è sempre in perfette condizioni e la consegna impeccabile.Adoro l'effetto sorpresa da scoprire con i miei bimbi,ogni mese è un appuntamento fisso.La straconsiglio!
Esperienza molto positiva e divertente. Il servizio è sempre puntuale e quando ho avuto problemi con la consegna della box sono stata prontamente risarcita con dei punti e l’invio di una nuova box!Mi piace scoprire prodotti nuovi che non sempre si trovano nei supermercati o che comunque non comprerei solo per il gusto di provarli!Forse negli ultimi mesi è un po’ calata la varietà!
Ogni mese è una sorpresa.
Ich finde die Degusta Box einfach Mega 👏 Jeden Monat freue ich mich darauf und bin gespannt 🤩 was wieder neues in der Box ist! Habe dadurch schon vieles neu entdeckt was ich vorher nicht kannte und es zu einer meiner Lieblingsartikel wurde 🙂 Auch super 👍 finde ich den Adventskalender 🤶❣️
I love my boxes each month, I can’t wait to open them. So good tasty items snacks, drinks, ideas for meals, cereal. Always makes me smile when I see inside my box.
If you try out a degusta box you won’t be disappointed.
Buongiorno, conoscevo già degustabox ma non avevo mai attivato l'abbonamento..me lo sono regalato per natale e sono felice di averlo fatto..ogni mese scopro prodotti nuovi o comunque che non avevo mai provato..spesso dopo la degustabox acquisto i prodotti..consegna puntuale e senza intoppi..
LLevo muchos años disfrutando de las sorpresas que me ofrece Degusta Box todos los meses y estoy encantada, ya que he descubierto muchos productos que me han enganchado.
Degusta box est un bon moyen de découvrir pleins de nouveautés pour les petits et grands , plusieurs fois il m’est arrivé de racheter ce que j’avais reçu. Chaques mois une découverte et ça j’aime bien , leur service client est très réactif et agréable . Aucuns engagements , des box complètes des éditions limitées qui donnent l’eau à la bouche et pleins d’autres avantages.
Foncez c’est une expérience à tester.
Nos encanta recibir todos los meses nuestra caja! Aunque a veces hay productos repetidos, no nos importa, porque nos encantan. Gracias a DegustaBox, hemos conocido nuevos productos que ahora hacen parte de nuestra compra diaria. Y el servicio de atención al cliente es un 10!
Anna Ollé i Tormo, suscriptora des del inicio.
Hace doce o trece años que me llega la caja y creo que en este tiempo solo he fallado una vez. Me encanta su contenido. Hubo problemas en el reparto hace un tiempo pero se solucionó todo, No podriamos vivir sin ella. Nos fascina a los tres la sorpresa que tenemos cada mes. Nos gustaria que llevaran más cosas de mascotas, perros para concretar. Seguir así muchos años más. Gracias
We've had degusta box for quite a few years now. I love receiving all the new food and drinks to try. We share them out with the family. It's a little treat arriving once a month. The customer service is brilliant if their are any issues. Thoroughly recommend trying this monthly box.
Sono abbondanta da quattro anni e i trovo veramente bene. Ogni box che arriva è una festa. Ho la possibilità di conoscere nuovi marchi che altrimenti non acquisterei e ho sempre la dispensa piena di novità
Grazie Degustabox.
Based on analysis of 45 reviews rated 1-2 stars for Degusta Box
Customer service9 mentions
“Repeated unauthorised billing, contradictory customer service, and no ownership of the problem”
Subscription7 mentions
“I cancelled my Degusta Box subscription and received automated confirmation”
Cancellation6 mentions
“Despite this, they charged me again weeks later, after confirming cancellation”
Charges5 mentions
“After they wrongly charged me, I contacted them and they issued a partial refund — and confirmed that my account was...”
Refund4 mentions
“After they wrongly charged me, I contacted them and they issued a partial refund — and confirmed that my account was...”
The CrowdTrust Experience⭐
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Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.
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Review summary
Degusta Box enjoys a strong reputation among consumers, with many praising the excitement and variety of products included in each monthly delivery. Reviewers frequently highlight the joy of discovering new items that they might not typically purchase, emphasizing the surprise element as a key attraction. The quality of the products is also noted, with many stating that they appreciate the premium brands featured in the boxes. However, some customers express frustration with the subscription service, particularly regarding billing issues and changes to the points system for free boxes, which have led to dissatisfaction. While the overall experience is largely positive, a few reviews indicate that the novelty of the products can sometimes wane, with some boxes containing more common items.
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