Is Danske Bank a legitimate company?
Yes, Danske Bank is a legitimate financial institution with numerous verified reviews. Customers have rated the bank positively, highlighting their informative guidance and customer-oriented service.

Danske Bank is a leading financial institution in Denmark, providing a wide range of banking services tailored to individual customers. The company offers expertise in areas such as housing finance, investment, retirement planning, insurance, and savings management. With a focus on helping clients optimize their economic well-being, Danske Bank provides tools and resources for budgeting, loan calculations, and investment planning. The primary customers of Danske Bank include private individuals seeking personalized financial advice and solutions for their economic needs. By facilitating access to various financial products, including mortgages, personal loans, and savings accounts, the company aims to support its clients in achieving their financial goals. Through its comprehensive services, Danske Bank positions itself as a reliable partner for managing personal finances in the evolving economic landscape.
Danske Bank receives a generally positive reception from its customers, with many praising the knowledgeable and detailed guidance provided by its advisors. Reviewers highlight the bank's customer-oriented approach and the thoroughness of meetings, often noting that they leave with a clear understanding of their financial options.
However, there are significant complaints regarding the bank's website, which has been described as unreliable and frustrating, leading some long-term customers to express dissatisfaction with the overall service. Additionally, a few reviews mention a decline in customer service quality over the years, with some former clients feeling neglected. Despite these issues, the majority of feedback reflects a strong appreciation for the personalized and competent financial advice offered.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“And I thought, yes, that sounds easy, then, it said, “to be eligible; You must be a new customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Danske Bank is #5 of 5 on overall rating in this group.
60 reviews of Danske Bank. Filter by what matters to you.
Over a year ago
Et meget velforberedt møde af rådgiveren, der gav et godt overblik på vores muligheder. samt at det var meget velfungerende over Teams.
Over a year ago
Meget kundeorienteret og stort overblik.
Quick answers to the questions people ask most.
Yes, Danske Bank is a legitimate financial institution with numerous verified reviews. Customers have rated the bank positively, highlighting their informative guidance and customer-oriented service.
No, Danske Bank is not a scam. It has a substantial number of verified reviews that reflect both positive experiences and some complaints, indicating a mix of customer feedback.
Danske Bank provides a range of financial services including personal banking, investment options, and pension advice. Many customers have praised their detailed and personal advisory services.
Danske Bank offers various payment methods including online banking, credit/debit cards, and mobile payment solutions. Customers appreciate the user-friendly interface for managing payments.
Customers can reach Danske Bank through their website, phone support, or in-person at local branches. Reviews indicate that their advisors are knowledgeable and provide thorough assistance.
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Informativt og konkret.
Et meget velforberedt møde af rådgiveren, der gav et godt overblik på vores muligheder. samt at det var meget velfungerende over Teams.
Meget kundeorienteret og stort overblik.
Det er betryggende at jeg kan spørge om alt og få grundig og personlig rådgivning. Tak for det.
Det gav os et godt overblik over muligheder og hvordan vores økonomi i det hele taget ser ud.
Så er deres hjemmeside nede igen igen Danmarks største Bank med den ringeste hjemmeside grotesk
Meget velstruktureret møde med god indledende præsentation af dagsordnen. Venlig og utvetydig rådgiver, der åbnede mine øjne for realiteternes spil, og det er vigtigt, at man ved præcist, hvad man går ind til, når man ønsker at optage et lån.
Har forladt DB efter at være kunde i 50 år! Dårlig kundebetjening. Har måske 4 x i årene ovrrtrukket kto med 500 kr.... Ville købe fast ejendom til halvdelen af en ejendom der skulle sælges. Det ville de ikke! Er nu flyttet til Spar Nord - uden problemer!! Dette tyder på at jeg er ikke den eneste: TJEK opslag på Nanna Paludan Feld's opslag 13.9.2025
What a complete waste of my time. I was very interested when I heard about the Danske Bank £180 switch offer, so I went onto their website to switch. On the first page it says; “To get the £180 you must complete your account switch and pay in £1000, and register for online banking, and set up two direct debits" It is that easy, it states. And I thought, yes, that sounds easy, then, it said, “to be eligible; You must be a new customer. You will not be eligible if you have received an offer previously. Then I am invited to read the terms and conditions. So far everything seems great. I read the whole terms and conditions. Then I click on Apply. Here, again, it tells me the advantages of the Danske account and the £180 switch offer. I click on another apply button. I am asked to answer two questions about a sole account and if I want an overdraft. I click on another apply button, “You are on your way to apply for a Danske account.” Then there are four long documents to read. After that I click on NEXT. Here it tells me, for the first time, that the offer is only for Northern Ireland residents. Twenty minutes of my time completely wasted. Why can’t they point this out on the first page, or on the early, “To be eligible paragraph,” or even in the title. It is not even mentioned in the terms and conditions. This is so wrong.
Personlig og nærværende rådgiver. Velforberedt og gav et super overblik over vores økonomi
Nu er nok simpelthen nok!! Har haft Danske Bank så længe jeg kan huske og er gået fra at være en rigtig god bank, med rigtig god kundekontakt og service ligegyldigt hvilken slags kunde, til den mest ringe bank, uden kundekontakt, uden service og uden interesse for deres kunder. 1) Ingen service mere. 2) Har ingen fysisk bank i Odense! 3) Kan derfor ikke hæve valuta (Kun Euro i automater, men som altid er løbet tør) 4) Kan ikke komme igennem på telefonen. 5) Har ingen faste rådgiver, men bliver kastet rundt til forskellige personer, der intet kenskab har til en. 6) Ved brug for bestemt rådgivning, er det ikke sikkert der er nogen i din by, så kan derfor kun få online møder, ingen fysiske møder og ingen personligt kenskab til kunden. 7) Bankens overskud er svimlende højt, uden det på noget tidspunkt kommer kunderne til gode. 8) Alle renter der tilgodeser Banken sættes op, så meget og så tit de må. 9) Alle renter der tilgodeser kunderne sættes ned, så meget og så tit de må. 10) Alle deres gebyr stiger og stiger. 11) Alle deres betalingskort stiger og stiger.
En bank der der ligeglade med deres kunder og service er der ikke noget af! Kan ikke anbefale denne bank!
Jeg fik en god indføring i forhold til ny rente. Og yderligere nogle forslag til muligheder i min økonomi
Danske Bank giver urimeligt dårlige betingelser for kunder der skal bruge et større beløb i Euro, og helt umulige, hvis det drejer sig om anden fremmed valuta.
meget detaljeret gennemgang af min økonomiske situation og fremtidge prioriteringer m.h.t. pensionsplanlægning.
Vi fik en rigtig god gennemgang af vores økonomi og vores muligheder af en dygtig rådgiver. Vi fik svar på vores spørgsmål og gik derfra klædt godt på til at træffe de beslutninger, vi skulle træffe. En rigtig god oplevelse
Jeg fik et godt overblik over de forskellige investeringsmuligheder / brug af aldersopsparing
Vi kan kun anbefale Simon A. Jensen fra Charlottenlund afdelingen! Inden vi tog fat i Simon, var jeg og min partner blevet afvist af 2 banker, med info om at vi skal vente et år før de ville hjælpe med at låne os penge til boligkøb. Så stødte vi på Simon, som virkelig havde vores mål, at købe bolig, som fokus, og ikke bare kiggede på standardbetingelser. Han fandt løsninger, foreslog alternativer til at komme uden om de "sædvanlige stopklodser" og gjorde en god kamp for at hjælpe os. Samtidig var han hurtig til at undersøge ting og vende tilbage til os. Hos Simon har vi følt os set som individer, med en bankrådgiver der yder sit bedste for at varetage vores interesser. Han så på vores økonomi ud fra hvordan vores tidligere forbrug har været, og med viden om hvordan den nære fremtidige økonomi ser ud, og ikke bare ud fra hvad banker normalt anbefaler til fx rådighedsbeløb. Havde det ikke været for Simons hårde arbejde, havde vi ikke stået med en underskrevet købskontrakt nu! Så alle anbefalinger til Simon, en tillidsfuld bankrådgiver med kundens interesser i fokus!
Danske Bank is a leading financial institution in Denmark, providing a wide range of banking services tailored to individual customers. The company offers expertise in areas such as housing finance, investment, retirement planning, insurance, and savings management. With a focus on helping clients optimize their economic well-being, Danske Bank provides tools and resources for budgeting, loan calculations, and investment planning. The primary customers of Danske Bank include private individuals seeking personalized financial advice and solutions for their economic needs. By facilitating access to various financial products, including mortgages, personal loans, and savings accounts, the company aims to support its clients in achieving their financial goals. Through its comprehensive services, Danske Bank positions itself as a reliable partner for managing personal finances in the evolving economic landscape.
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