Review summary

Daniel Smart Manufacturing is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

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Quick deliver Great quality Great price

Quick deliver Great quality Great price

Product is as promised

Product is as promised, delivery on home with updates.

Td
Mini-Maverick

The offer, the order, the delivery, the fit (thanks to size chart!), the quality - exceptional experience! Please keep it up as we might have to order again next year!

S
Great customer service

Great customer service. Awesome products and good prices.

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Information provided by various external sources

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All reviews

1,000 total β€’ Write a review

Showing 481 - 490 of 996 reviews
D
5 out of 5 stars

I had got the wrong size and this…

I had got the wrong size and this company was very efficient in handling the return

Date of experience: May 11, 2023

MC
5 out of 5 stars

Another Great Wholesale Order

Your customer service, quality products, fast shipping, easy returns, and exchanges. So many reasons why you have been my go-to place for motorcycle gear for over 5 years now. And my customers love your products.

Date of experience: May 10, 2023

RM
5 out of 5 stars

I would recommend this item

I called customer service for sizing assistance as the sizing recommendation did not seem right online. The size that was recommended does fit appropriately. It is of good quality and came very quickly.

Date of experience: May 9, 2023

E
4 out of 5 stars

Good quality jacket only issue is the…

Good quality jacket only issue is the sizing chart is smaller than the jacket actually fits.

Date of experience: May 7, 2023

D
3 out of 5 stars

Customer service and size issues

I would like to say I have used DS products for over 10 years. However I normally don't buy from there on line store. the sizing charts provide where hard to follow and I got the worng size. That is where the issues started. I tryed calling and emailed 3 or 4 times with not responds to either that took 1 week. I then paid over 30 dollars to ship the items back. I had a note on the repict explaining to please exchange for a larger size. I had my phone number and E mail on this note. 3 days after it was confirmed the shipment was reserved.. There was still no response. 3 more days of E mails and calling before I got ahold of someone. So almost 2 week of limbo. After Finley speaking to someone the issue was handled quick and easy. However there has been no insentive to try and retain me as a long time customer or real apologize for the issues. However getting to the point where I could get thing resolved was very frustrating and I would not want anyone to have to go through that prosses. I will think twice now before ordering from this sight again. Witch is unfortunate because I realy do like there product.

Date of experience: May 6, 2023

B
5 out of 5 stars

Top Notch Service

Order was processed in a very timely manner, shipping was early and order was spot on. Can’t wait to expand my inventory with this company. I know they already have a great selection of awesome products, and I look forward to a long lasting relationship with this company.

Date of experience: May 2, 2023

g
5 out of 5 stars

Fast shipping

Fast shipping, easy to manage website, I was pretty skeptical about buying a leather vest online, but was very happy with my purchase.

Date of experience: May 1, 2023

N
4 out of 5 stars

Customer service does a great job

Customer service does a great job

Date of experience: April 30, 2023

C
5 out of 5 stars

The company takes care of my business…

The company takes care of my business extremely well your staff is courteous and we get our merchandise. In a timely fashion glad we buy from your company

Date of experience: April 28, 2023

C
5 out of 5 stars

The shipping was super fast

The shipping was super fast! Unfortunately the vests didn’t work out, but I reached out to customer service and was sent return instructions the next day. Great quality vests and awesome customer service

Date of experience: April 25, 2023

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