Excellent service
Best Service

8 months ago
برنامج يساعد في لعمل ورائع جدا
8 months ago
Customer service and the time it took to explain things to me including the personality of my Loan officer. Excellent
Best Service
برنامج يساعد في لعمل ورائع جدا
Polite and experienced employees.
Customer service and the time it took to explain things to me including the personality of my Loan officer. Excellent
Ms. Narda was thorough, patient, kind, knowledgeable, explained things in detail for me to understand, kept me informed and did not rush me through my loan processing. A great representative of the CUNJ. She is a keeper!!
Easy loan process
Credit union is the best place to start if you’re looking for any kind of loan assistance. Thank you c union of nj
They provided exceptional support and guidance and was helpful in explaining the different types of accounts available. Speedy service I would highly recommend
I’ma new customer and they treated me like a million dollar client
It has one of the best interest rates in the Country
Regan and Jen were fantastic. Went above and beyond customer service!
My experience calling the Credit Union of New Jersey about my credit card was great because the representative was knowledgeable, patient, and resolved my issue quickly."
Jimmy, was very helpful and effective
Narda is an incredible! She made my experience easy & stress free.
CUNJ helped with my everyday needs. Made it easy to shop for my needs. They were also quick and efficient. I only had to reach out to a customer service representative once.
Service is always very professional and friendly.
I called this morning regarding an issue that I have been trying to resolve for a few months. I requested a supervisor, and Anthony Cannon assisted me. Anthony went above and beyond to calm me down and assured me that he would look into my issue. Within an hour, I received a call back from Mr. Cannon, and my concerns were addressed. Thank you so much. I appreciate your professionalism and calm demeanor. You are awesome.
Poor communication on the bank’s part to inform me about the completion of an application which led to a large setback.
Representative I spoke with could not answer question “why, if monthly activity to my main account is intact, do attached products so as dormant?”
Super easy, I apply for a loan online and it was super fast
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Credit Union of New Jersey is a financial institution that provides a range of services designed to meet the needs of its members. The company offers personal loans, including auto and student loans, as well as home equity loans, allowing customers to access flexible borrowing options at competitive rates. With a focus on financial education, Credit Union of New Jersey aims to empower its members by providing tools and resources that support responsible money management. Targeting individuals and families in New Jersey, the company serves a diverse clientele seeking reliable financial solutions. Additionally, Credit Union of New Jersey offers innovative products such as Kasasa Cash®, which rewards members with high-interest rates and no monthly fees. By combining traditional banking services with modern financial tools, the company strives to enhance its members’ financial well-being and foster a community-oriented banking experience.
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Reviewers consistently praise the Credit Union of New Jersey for its exceptional customer service, highlighting the helpfulness and professionalism of staff members like Narda and Anthony. Many customers appreciate the easy loan process and the thorough explanations provided by representatives, which contribute to a stress-free experience. The credit union is noted for its competitive interest rates and commitment to putting members first, making it a preferred choice for financial services. However, some consumers express frustration over poor communication, citing instances where they were not adequately informed about application statuses, leading to setbacks. Despite these occasional issues, the overwhelming sentiment remains positive, with a strong emphasis on the quality of service provided.
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