Absolutely Unreliable and Disappointing - Avoid CST Training!
My experience with CST Training has been nothing short of a complete nightmare, and I strongly advise anyone considering them for their training needs to look elsewhere.
I initially booked and paid in advance for an SMSTS refresh course for a weekend session. Without a valid reason, CST Training cancelled this booking. Understanding that sometimes things happen, I gave them a second chance, contacting them again to rebook for the following week. I received confirmation, believing everything was sorted.
However, on June 21st, 2025, just days before the rescheduled training, they cancelled again, this time with more flimsy excuses. This second cancellation was particularly egregious as it brought me perilously close to my SMSTS expiry date, causing an unnecessary and stressful three-week delay in getting my certification refreshed.
Due to their repeated cancellations and shocking unreliability, I was forced to scramble and find an alternative provider at the last minute, incurring additional costs just to ensure I completed my training before my certification expired.
To add insult to injury, despite calling them immediately to request a refund for the course I paid for but never received, it has been over a week, and I still have not seen my money returned.
CST Training has demonstrated a severe lack of professionalism, respect for their customers' time, and basic competence in managing their bookings. Their actions caused significant inconvenience, financial loss, and undue stress. Save yourself the trouble and look for a training provider that actually values its commitments and its clients.
