Crescent Motorcycles Reviews

P/X KTM1290 adventure for a GSXS1000GT. Really good people to deal with. Both Gavin and Frank helpful, knowledgeable and not too much hard sell! We managed to come to fair p/x, on my well looked after KTM, so I think a good deal for both. A few cosmetics items all fixed in the price, to a high standard, by time of delivery, which was kept to. Overall a pleasant buying experience, and I would recommend Gavin and Frank and Cresent motorcycles Bournemouth. Professional, knowledgeably, responsive and good to deal with. JL

Exceptional Service from Start to Finish! I recently sold two bikes to Brin at Crescent Yamaha in Bournemouth, and the entire experience was absolutely seamless. Brin gave me a very fair part exchange price, and I ended up riding away on a stunning KTM 1090 Adventure R — which I’m absolutely in love with! Brin’s professionalism, honesty, and customer service were second to none. He made the process incredibly easy, with clear communication and genuine care throughout. It’s so rare to find someone in this industry who combines product knowledge with such a friendly, no-pressure approach. He really went the extra mile to make sure I was happy. If you're looking to buy, sell, or part-exchange a bike — I couldn’t recommend Brin and the team at Crescent Yamaha more highly. Five stars just doesn’t seem enough ⭐️⭐️⭐️⭐️⭐️

I have been a customer for more than twenty years and have always been extremely kindly treated by all the employees. Not once have I had a bad experience for sales or service, previously at Verwood then in Bournemouth. Many thousands spent with them and I'm glad I did. Looking forward to the next twenty years!

Bought a bike from crescent motorcycles verwood store bike was dropped off I was unavailable so my wife took delivery when I got home inspected yhe bike which I was unable to start as there was not even enough charge in the battery to turn on the ignition not what you would expect after spending £8400 will not be returning to crescent motorcycles for anything as I cannot trust them to do a good job I was offered a battery charger to be posted out to me or collection of the bike all this takes time easier and quicker to sort myselfe my point is the bike should never have turned up like this crescent has asked me to call them back but I know this will only to be to try and get me to change my review this will not happen

Bought second-hand Ducati super sport, Brin was helpful and knowledgeable, no hard sell, gave me time to think about my purchase. Fair price for my PX. I usually I dislike buying anything usually due to the sales staff, but my experience at Crescent was refreshingly different.

Purchased a new bike 15/02/2025. Brin was brilliant and the service exceptional. Crescent Verwood Team has amazing Customer Service, this is my 3rd bike through them and would not go anywhere else. Amazing job all and thank you Adrian

Bought a bike from Crescent Verwood and I’m happy to say that the experience was a pleasant one . Brin was very helpful and professional and everything was done in a timely manner. Thanks to all involved.

I have used Crescent verwood many times for servicing and buying motorcycles. Brin and Matt are both brilliant sales people who couldn’t be more helpful. Any questions I had have been answered by the team and looked after me every time in back in the showroom. I would definitely recommend crescent verwood to anyone looking to buy a new or used bike.

The sales guy Brin at the Verwood branch was very professional and we did the deal over the phone on a CCM Flat Tracker with out any problem at all. Excellent hassle free customer service and even free delivery Spot on.Great team. Many thanks Crescent Motorcycles.

Great service from Luke @ Cresent Yamaha Verwood. Good communication, customer service and trade in price. Would recommend 👍

I was going through a purchase enquiry for an R1. This seller was giving me all the information I needed on the day. I tried to call them to make the purchase after being given the delivery price for the bike. No answer after trying to ring several times. Then no reply to my emails. Now the bike has been removed from online! Total timewasters! I think they don't care about messing customers around.

Just purchased a Yamaha MT10 from Crescent motorcycles Bournemouth and cannot fault their exemplary customer service having purchased from Crescent before Gavin and the team have always made the purchase experience professional and the bike was delivered on time it’s a 5 ⭐️⭐️⭐️⭐️⭐️ service 😊

I love these guys, they are always a pleasure to deal with and we, my 2 sons and I, always get a good deal as we are very much repeat customers. Yesterday I pickup a new Tenere 700 and the deal/handover process could not have gone better. Go see Matt/Brin for a good deal.

I recently visited Crescent Motorcycles Bournemouth to check out the Tenere 700, even though I don't have a motorcycle license yet, Guy Bolton was incredibly friendly and enthusiastic, taking the time to explain everything about the Tenere 700 without any pressure. His passion and professionalism made the experience fantastic. Once I get my license, this is definitely where I’ll be going for my Tenere, and Guy will be the man I see. I’ll be recommending him to others as well!

I stumbled across Crescent Yamaha Verwood by just browsing for a bike. I enquired about a Kawasaki Versys 1000 and had a reply from Brin within a few hours. I visited the showroom the next day and was shown around the bike by Brin. His knowledge about the bike was brilliant even though it is not Yamaha. There was a total no pressure sale and the bike sold itself. Correspondence was excellent throughout and even when the bike was going through the workshop they called me to confirm it was in and would be ready for collection as arranged. A totally faultless service of which I highly recommend. I would happily buy my next bike from them. Nothing was ever too much trouble. Thank you Brin and the team.

Following on from Crescent Yamaha's reply. You haven't left your direct contact details. So how about you contact me. You've got my details on file. After all, I've bought enough from you in the recent past, including 2 brand new motorcycles. I actually expect more for thousands of pounds spent at your dealership!!! Ordered and payed up front for a tank bag and ring mount from Cresent Yamaha Southampton on the basis that they'd get delivery within 5 days. 7 days and 2 phone calls later it's still not in. Well I'm away tonight on a little bike trip and that's why I ordered the bag. Disappointed.

Dropped into look at Hornet. Paul took my bike away gave it a brilliant clean. Thanks for service great experience

I had my motor cycle MOT carried out here, and an advisory was given on my front tyre being close to legal limit, So I ordered a new front tyre to be fitted on the following Week It was to be fitted on the following Wednesday at 14..00. I arrived early on the day and was told that the tyre had not yet arrived, I waited for 3/4 hr to then be told that the tyre would not be in on that day. However it would be in the next day and they would phone as soon as it arrived and it would be fitted as soon as I could get my bike to them. On the following day No phone call at all, it is now Friday and still I have heard nothing from them. Absolutely terrible service, I am now getting a tyre fitted else where, I will not be using Crescent in the future.

I ordered some parts for my bike, they arrived quickly, customer service was helpful and friendly. Would definitely use again.

George made the same deal as the one dealing with my emails previously, got a stunning brand new bike and with great service would strongly recommend to anyone