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HomeLondon Capital Credit Union Reviews
London Capital Credit Union logo

London Capital Credit Union Reviews

4.55 out of 5 stars
4.55 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.55 out of 5 stars
Excellent
5 out of 5 stars
50
4 out of 5 stars
4
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
5
60 reviews in total

Review summary

London Capital Credit Union receives high praise from many customers for its efficient service and supportive staff. Reviewers frequently highlight the quick loan application process and the clear, jargon-free communication, making it easy for members to understand their options. Many express gratitude for the assistance received during challenging times, noting that the credit union is a reliable alternative to traditional banks. However, a small number of customers report negative experiences, citing feelings of being misled and ignored during their loan applications, which has left them emotionally drained. Despite these concerns, the overall sentiment remains overwhelmingly positive, with most members appreciating the cooperative spirit and helpful nature of the credit union. Overall, London Capital Credit Union is viewed favorably by the majority of its members.

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Based on reviews, created with AI

See what reviewers are saying

Miss Paula Pacheco
Miss Paula PachecoFeatured

5 months ago

5 out of 5 stars

London capital Credit union is always…

London capital Credit union is always there for me when I need a loan. Very different from the banks that they do turn their back on you when u need a loan. Would I recommend Credit Union? YES 100% Th... See more

Tracy
TracyFeatured

5 months ago

5 out of 5 stars

LCCU is always a great help for me and…

LCCU is always a great help for me and my family in times of need. I am forever grateful

Sheryl Brown
Sheryl BrownFeatured

5 months ago

5 out of 5 stars

I appreciate the effort and the most…

I appreciate the effort and the most important thing is communication, I have never been disappointed in Credit union, they are always there for me when I need them the most.

Simone Waithe
Simone WaitheFeatured

5 months ago

5 out of 5 stars

I have been with credit union for many…

I have been with credit union for many many years and I can say hand on heart that my experience has been absolutely wonderful i have spoken to many people at credit union over the years and I always... See more

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Frances
Frances
1 reviews
7 months ago
5 out of 5 stars

Credit Union is a great way for me to…

Credit Union is a great way for me to save a bit of money. I must say a big thank you to Johnny for helping me to understand how it all works and how I can save for my holidays. Your a star 🌟 thank you so much.

Helpful?
Kirk
Kirk
1 reviews
7 months ago
5 out of 5 stars

I deeply appreciate support given by Johny Bosco, with regards to supporting my future plans re. Finances.

I appreciate the way information shared by Johny Bosco with regards to both Prize Saver a/c and Funeral care a/c. I value that my concerns were being heard with regards to future plans.

Helpful?
Rosanna Pezxuto
Rosanna Pezxuto
1 reviews
7 months ago
5 out of 5 stars

Prize draw inclusion.

Hello, I was contacted to be included into a prize draw re my savings account. This was explained very clearly & that there was no obligation to do so. Thank you Johny most helpful & super organised to share & contact me with this fabulous opportunity.

Helpful?
TerryMoo
TerryMoo
1 reviews
7 months ago
5 out of 5 stars

Good

I have two savings accounts with LCC and it works well. I like the concept of the credit union and their practices to help people financially. I have never borrowed so I can’t comment on that but the products are good, the enterprise operates with transparency and it has a decent app.

Helpful?
Consumer
Consumer
1 reviews
7 months ago
5 out of 5 stars

I was given my first loan)

For a long time I tried to get my first loan or card. For some unknown reason I was refused everywhere. I applied to a credit union. I downloaded the app, registered. In the near future I received the funds. True, a little less than I wanted, but still it is very good for me. I liked that all, without exception, questions, letters, - there was a quick and clear answer. There were also no empty promises. The word was followed by action. I 100% recommend this company.

Helpful?
Charmane Williams
Charmane Williams
1 reviews
7 months ago
5 out of 5 stars

Great

Great, conversation with Shaz, who introduced me to Credit Union, I have joined and will be encouraging my colleagues to join.

Helpful?
Caroline Brown
Caroline Brown
1 reviews
7 months ago
5 out of 5 stars

Saving with London Capital Credit Union

I have been saving with London Capital Credit union for a couple of years. Saving directly from my salary has made a huge difference- Shaz has been super helpful with explaining how I can maximise my account. Thanks Shaz!!

Helpful?

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Ilango
Ilango
1 reviews
7 months ago
5 out of 5 stars

My eye Opening experience

I learned about the Credit Union through Johnny today and was inspired by the way he explained it. I think it will be helpful for me, so I opened an account today. Thanks to Johny's excellent guidance.

Helpful?
Amelia Kazuto
Amelia Kazuto
1 reviews
7 months ago
5 out of 5 stars

My parents are saving since my…

My parents are saving since my childhood and i am sure it will help me in the future. And Thanks to Johny for explaining to my parents.

Helpful?
Juliet Martin
Juliet Martin
1 reviews
7 months ago
4 out of 5 stars

I think I have saved something for my…

I think I have saved something for my retirement. I even opened a prize saver account with the help of Johny Bsco and hoping to win.

Helpful?
Rodel Alvarez
Rodel Alvarez
1 reviews
7 months ago
5 out of 5 stars

It is good place to save money and I am…

It is good place to save money and I am saving with all your family. Johny encouraged to continue saving and recommended to take loan at the credit union instead of banks

Helpful?
Sanita Gillis
Sanita Gillis
1 reviews
7 months ago
5 out of 5 stars

Big thanks to Sam M at London Capital…

Big thanks to Sam M at London Capital Credit Union for the awesome customer service! Really appreciate how quickly and professionally you handled my questions. Keep up the great work!

Helpful?
MOHAMED HASSAN
MOHAMED HASSAN
1 reviews
8 months ago
5 out of 5 stars

What an amazing team…

Having been a Customer with London capital credit union for 2 years and they’ve always been brilliant especially MSSO tean. I never ever had a problem with them, a lovely bunch that work there too & very helpful. I’d highly recommend them 100%. Thanks for always being nothing short of amazing. From: M.O.H

Helpful?
Guv Singh
Guv Singh
1 reviews
8 months ago
5 out of 5 stars

Great Credit Union

Great Credit Union! Spoke to Martin, who was a delight to deal with.

Helpful?
Dana
Dana
1 reviews
8 months ago
5 out of 5 stars

Helpful and informative

I’m a new member was was not expecting anything special but the staff are very caring and helpful. This is so different from the traditional banks I am with. I want to especially thank Hiba for answering all the questions I had in such a supportive way

Helpful?
Johny Bosco
Johny Bosco
1 reviews
8 months ago
5 out of 5 stars

It is a good place to save and to take…

It is a good place to save and to take safe loans. Thanks to Martin for encouraging me to open an account.

Helpful?
Leslie Bushi
Leslie Bushi
1 reviews
8 months ago
5 out of 5 stars

I've been with credit union for decade…

I've been with credit union for decade and they have an amazing and brilliant service. I have made a call today and Chioma assisting me, she is very helpful and sounds very nice and straightforward with our conversation.

Helpful?
Bernest
Bernest
1 reviews
8 months ago
5 out of 5 stars

Chioma I love you ur the best thanks…

Chioma I love you ur the best thanks for understanding me and being so patient. Every time I calll u are most polite and so understanding. THANK YOUUU CHIOMA

Helpful?
Matthew
Matthew
1 reviews
8 months ago
4 out of 5 stars

In correction to my earlier review…

In correction to my earlier review after a very nice e-mail discussion with Martin the matter has been fully explained

Helpful?
Chelsie Rose
Chelsie Rose
1 reviews
8 months ago
5 out of 5 stars

Been a Customer with London capital…

Been a Customer with London capital credit union for 14 years and they’ve always been brilliant never ever had a problem with them, a lovely bunch that work there too & very helpful. I can’t fault them in any way & I’d highly recommend them 100%. Thanks for always being nothing short of amazing.

Helpful?
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About London Capital Credit Union

London Capital Credit Union (LCCU) is a not-for-profit savings and loans cooperative based in the UK, dedicated to promoting the principles of saving over borrowing. The organization offers a range of financial services, including low-cost loans of up to £40,000, designed to assist individuals during times of need. By encouraging members to save, LCCU aims to help its community manage debt more effectively and improve financial well-being. Targeting a diverse clientele, London Capital Credit Union serves individuals associated with over 100 Salary Savings Scheme Employer Partners. Members benefit from various savings options, including the PrizeSaver savings account, which offers a chance to win cash prizes while earning dividends. With a focus on community investment and responsible lending, LCCU strives to support its members in achieving financial stability and reducing reliance on high-cost borrowing.

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