Coomers Timber & Building Supplies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Great service from the Yardsman - extremely helpful and knows his stuff
Good reliable friendly service.
Prices competetive, god helpful service
Great products and quick delivery.
Did an online order that was easy to do, and had a follow up phone call to let me know when it would be delivered. So to summarise - efficient, friendly and prompt.
Good service always helpful never had an issue with this company 👍
Just ordered and picked up 4 x fence spikes and 4 x bags of fencecrete, very helpful and pleasant staff. Despite the heavy rain, loaded my car. Thank you
I am always so pleased with the products and service. 5 years ago I had a kitchen from them and now fencing panels. Always very friendly staff and delivered. I love to shop local, as I get very helpful information and fabulous customer service. Thank you again
Excellent service
Was waiting for notification of my delivery the night before, nothing. Got up early in case they came by 8 o'clock. Arrived without warning 7.30 am. I had to unload in my dressing gown, in the cold. Very poor communication. Won't get delivery from them again. In view of your response I must add; This may be your policy however it's not good enough in this day and age. Other companies are much more efficient and you may want to reconsider your policy, as people expect to be notified, as with others that do eg Wickes and B&Q etc. You need to keep up to date, expecially with deliveries before sociable hours. Still shan't be using your delivery service again.
Excellent service
Very helpful and delivered as promised
Great service. I’ve only used Coomers a few times. This was the first time I ordered a delivery. Timber was great, straight and good quality. Free delivery for the amount I ordered, which means you’re only paying for the stuff. Very friendly staff (including the driver). Ordered late Friday, and delivered Tuesday. Very happy.
Usual helpful and friendly customer service.
Only reason for not giving 5 stars is that I did not have a delivery window on the day - just sometime that day. Polite, helpful staff and product delivered to the selected location on the property without fuss or damage.
Excellent and rapid service, no issues with awkward access as usual
Excellent service from the Coomers Haslemere team as usual. Plenty of stock availability and the timber mill services are really useful. Thank you.
Yes it was great ordered the item i wanted attended the shop after I had the notification that it was ready to collect and literally got handed the item and it’s delivery note paperwork and that was it very quick and painless experience. I would do it again without any hesitation. Thanks
Helpful driver and timely delivery
Easy to use website to order joists and posts. Good automotive feedback on delivery and it turned up when they advised. Will use again
Friendly helpful staff - products delivered on time
Great to deal with! Ordered on Coomers website late one evening. First thing the next day, order and delivery confirmed by phone. Materials delivered within 48hrs. of web order. Delivery guy friendly and helpful. Nothing too much trouble - helped me get all sheet materials secure and out of the weather prior to leaving. A credit to the team. Happily recommend and trade again. Many thanks. Rob
Very nice place to shop.
Very quick delivery and usual high quality product.
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