Remortgage experience
Our solicitor Ashleigh, was delightful. She did an excellent job of keeping us apprised and was always a pleasure to talk to even though I was probably a nuisance.

10 months ago
Regular, informed and timely updates on progress of both our sale and purchase. Excellent support and accessibility provided by our conveyancing solicitor Tom Mclaren-Roberts.
10 months ago
Our experience with Conveyancing Direct was a total letdown. It felt like we were completely in the dark, especially as first-time buyers, thanks to their lousy communication. Going through the compla... See more
10 months ago
Me and my partner have had a very good time with this company our solicitor Tom Mclaren-Roberts has been such a star always available when we have questions and was always quick at completing everythi... See more
10 months ago
I just want to take a moment to express my heartfelt thanks for all the support and dedication you've shown me throughout this journey. I truly appreciate the time you've spent answering my calls and... See more
Our solicitor Ashleigh, was delightful. She did an excellent job of keeping us apprised and was always a pleasure to talk to even though I was probably a nuisance.
Find really hard to believe the good reviews. Awful from beginning, 4 months into purchase and still see no end to it.
Before the completion of the flat I've just purchased, Conveyancing Direct, specifically Hayley Tyler, have been amazing since my journey of buying a property started in June 2019 (2 previous properties fell through). Hayley kept me informed every step of the way, was always there to answer any queries I had, always took my calls, chased the sellers solicitors regularly, explained in full anything to me if I didn't quite understand (being a first time buyer) - nothing was ever too much trouble and I really can't express enough how much I appreciated all her hard work to get my flat through to exchange and completion. When purchasing a property, for me I have found communication is absolute key and the communication was 5* throughout my whole experience. I really can't thank Hayley enough for everything and I would of course recommend Conveyancing Direct to anyone purchasing a property, without a shadow of a doubt. They've been absolutely brilliant.
So nice to deal with people who put you at ease, reply promptly to emails and work efficiently. Joanna was amazing with my re mortgage, always happy to out my dizzy mind at rest. Always cheerful and super efficient so pleased I let this company deal with this deal. I will be back in two years when my deal is up again. thank you so very much
Leah Windeyer was dealing with the sale of my flat, and she was amazing throughout. We had numerous issues with the buyers solicitor that kept putting the exchange/completition date back but she kept fighting them all the way through and keep me up to date as to how things where going, not only by email but with phone calls as well. To resolve the final issue she thought outside the box and got the managing agents involved to to reinforce her point, and this got us over the line. Thank you so much for your hard work dealing with a tricky counterpart!!
Claire Glavin and Conveyancing Direct were brill in our recent house move, really friendly.
Conveyancing Direct are a fantastic firm. Sarah Keeble in particular guided me through the whole process from start to finish, she was always available, never made me feel silly for asking questions and did everything she could to help our move run smoothly. Wouldn't hesitate to recommend her, or the firm in future.
Extremely happy with the professional, efficient and courteous service from Conveyancing Direct, during a rather protracted house purchase during these difficult times. I would highly recommend this company and in particular Amy, who responded quickly to enquiries and kept us informed at every step. Many thanks.
I would highly recommend Conveyancing Direct. From start to finish I was kept up to date with everything that was happening. I was given clear direction with regards to what I needed to do to keep the processing moving forward. And also advice on what I should do outside of the conveyance for example house insurance etc.
We used Sarah Keeble at Conveyancing Direct and she was excellent. Keeping us informed throughout the process and being the key driver for making things happen. Thank you!
My wife and I had a very good experience with Conveyancing Direct Property Lawyers in dealing with our sale and purchase. Selling and buying is a stressful endeavour both emotionally and fiscally and we had to deal with the added difficulty experienced with the all encompassing COVID19. In this situation, Hayley, our Case Handler, remained upbeat and professional. It was her hard work, courtesy and straightforward approach that kept our spirits up. She kept a personal empathetic touch throughout and this made all the difference to what was potentially a very stressful process. We received prompt replies to emails and telephone queries (even during her days or times she was not supposed to be working). This gave us the confidence that every matter involved in our sale and purchase was being dealt with promptly. We thank Conveyancing Direct Property Lawyers for all that they did to get our sale and purchase over the line.
Absolutely horrible joke of a company! Appointed someone for a mortgage renewal and they sat on the case. Then they couldn't do most of the paperwork so I had to appoint the previous solicitor to handle some of that. It took them over 8 months to finish the remortgage. Absolutely useless and incompetent people here! Cost me well over 2,000 pounds!
When Andrew Henderson took on my ‘case’, everything was in a rather desperate situation, and from the outset, I felt that I could trust him. From Day 1 he began to unravel the problems, and things started to move forward. He constantly made himself available to answer my phone calls (or returned them quickly if he was busy elsewhere).
From start to finish, the service which was provided was second to none!! Steve Bennett kept us 'in the loop' from start to finish. I would definitely recommend to anyone who would need a mortgage review!! He saved us a small fortune!! Thanks Steve! Ref. Dave & Sarah Berry
My recent house purchase was a particularly long and frustrating process and whilst I hold many complaints about most (if not all) of the relevant parties involved I cannot speak higher of Conveyancing Direct. My solicitor, Hayley (our having the same name is purely coincidental I assure you) was understanding, prompt, competent and reassuring at a time when all of those qualities were invaluable to me. She made the most incomprehensible scenario's make sense and looked after all of my best interests at all times. Above and beyond all of that she also went out of her way to calm me at the most pivotal points of the purchase. Throughout the whole process I constantly thanked Hayley for all of her help. I do not know what i would have done without her.
Ashleigh Eliis was always professional, responsive and always cheerful helping in what was a very stressful situation. Ashleigh always rang when promised, updated us promptly and went above and beyond to chase the buyers lawyers who seemed to have gone on a go slow. Thanks so much
We have been dealing with Kieran Wilson from Conveyancing Direct all through COVID 19. We highly recommend them Kieran has been fantastic and very fast, we have been able to create a good relationship with the sellers and had dinner with them. Kieran was still able to give us updates faster than the sellers could and we have had the constant reaction of wow your solicitors are fast. Kieran has a fine eye for detail and has been fantastic with advice and support through this process, we will be using them again in the future for sure! I'm told its hard to find good solicitors at the best of times so we are more than happy we used them and had Kieran as our main contact. Were very happy! Regards, Richard & Cara
Conyencing Direct were excellent, especially Ashleigh Ellis who worked very hard days before the completion date due to some personal circumstances changes. I would definitely recommend CD to anyone.
This is the 2nd time I've used this company, that speaks volumes and probably all you need to know, however if I read these comments I would have probably avoided, glad I didn't as our handler (CW) was excellent, pushed the sale through as quickly as he was able to, chased people without being prompted, replied to us when he said he would and kept us in the loop throughout. Glad to have someone with a human disposition and treated us with respect and gave us complete confidence. Of course maybe not every is as good as our case handler, but if you get CW then you wont be disappointed. Thanks so much again from us now settled in our happy home.
Absolutely terrible experience! Pure lack of communication! Case passed between staff, this was not communicated. I formally complained only to be told it was adequate service during current times I didn't want money merely an acknowledgement of the terrible service - My house went through eventually but I will not be using this firm ever again. I wish I had read the reviews and not felt pressured by my estate agents.
Based on analysis of 160 reviews rated 1-2 stars for Conveyancing Direct Property Lawyers
“As the nominated advocate acting on behalf of the buyer, my experience with Solicitors Direct—particularly with Gemma...”
“It felt like we were completely in the dark, especially as first-time buyers, thanks to their lousy communication”
“My efforts to advocate for the buyer were frequently met with resistance instead of cooperation, which only served to...”
“I know solicitors are typically slow and require you to chase a lot, but when the company are failing to reply to com...”
“Poor communication and inconsistent service made our home-buying process unnecessarily stressful”
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Conveyancing Direct Property Lawyers is a professional legal service provider specializing in property sales, purchases, and remortgages. Established in 1992, the company has facilitated over 220,000 successful property transactions, making it a trusted partner for buyers, sellers, estate agents, brokers, and lenders. With a focus on transparency and efficiency, Conveyancing Direct aims to simplify the often complex and stressful process of moving home. The company works closely with a network of over 300 estate agents and financial brokers, ensuring reliable communication and support throughout each transaction. Their commitment to client satisfaction is reflected in their dedication to keeping clients informed at every stage of the process. By leveraging the financial backing of Connells Group and Skipton Building Society, Conveyancing Direct positions itself as a safe choice for customers seeking reliable conveyancing services.
Conveyancing Direct Property Lawyers receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the exceptional support provided by solicitors like Tom Mclaren-Roberts and Sara Costas, noting their responsiveness and clear communication throughout the conveyancing process. Positive experiences often emphasize timely updates and a smooth transaction, particularly for first-time buyers. However, a substantial number of complaints point to poor communication and unprofessional behavior from certain staff members, leading to frustration and dissatisfaction. Customers express disappointment with slow service and a lack of updates, which detracts from the overall experience. While some clients have had positive interactions, the negative reviews suggest that potential customers should proceed with caution.
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