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Review summary
Consultiv Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
I have been trying to sort my problem for 2 weeks with no luck. I spoke to lovely lady today called Jo. She was the most helpful person i have spoken to so far, and although she could not resolve my problem she has done everything possible to get the persons that can deal with my problem to do so. So i rate Jo at 5 stars for her help, patience and commitment to helping me as a customer.
Used consultive to switch energy supplier and saved on my current contract rates. Both Graeme Marrs and Craig Portsmouth were very helpful and the switch is seamless and easy.
Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way with my business utility needs, from finding me the best deals, to supporting me with any issues that arise (like my energy company incorrectly billing me and causing huge problems!)
A special thanks to Jo, Megan and Amanda for all their kindness and support.
Aidan Angus has basically walked me through the entire process of changing energy suppliers from start to finish. He has sent me comparisons, dealt with current and new suppliers, and been there to answer any questions along the way. We have ended up with a huge annual saving and with a great Account Manager and are happy customers.
We have been working with Lauren Reckless from Consultiv Utilities for a number of years now. Lauren is never anything less than super helpful and will always go above and beyond for you. She consistently gets us great and very timely deals, avoiding us having to pay potentially much higher costs. She really understands the market and is a pleasure to deal with. I highly recommend Lauren and Consultiv Utilities to any businesses.
Gavin and Sam excellent customer service manner , nothing is to much trouble they go over and above to get things sorted . 100% perfection. I was very skeptical to begin with but Gavin and Sam got us a fantastic result . Well done you 2.
Great experience with Jayson Collier and Lee Moore working on our energy contracts. They've both gone above and beyond and helped us even when not in contract with Consultiv.
Honest, trustworthy, and very knowledgeable on the market.
Outstanding Support – Thank You Pamela & Consultiv Utilities
We’ve had an excellent experience with Consultiv Utilities, and I can’t speak highly enough of the support we received—especially from Pamela.
We were facing issues with energy companies wrongly allocating debts to our account, causing a lot of unnecessary stress and confusion. Pamela stepped in and handled everything with absolute professionalism and care. She was thorough, responsive, and genuinely committed to resolving the issue for us.
Thanks to her efforts, the situation is finally being resolved, and we finally had clarity and peace of mind. It's lovely to find a person & Company so dedicated to doing right by their clients.
We’re extremely grateful and wouldn’t hesitate to recommend Consultiv Utilities to any business needing trustworthy and efficient energy management support.
We have nothing but praise for Pam Hamilton who is our contact at Consultiv Utilities. We have had nothing but problems with our energy suppliers. Pam goes above and beyond to rectify the suppliers errors and take the stress away from our already busy days. Thank you for all your help.
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