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HomeEvents & EntertainmentConferTel, a Civicom Company Reviews

ConferTel, a Civicom Company

4.75 out of 5 stars
4.75 out of 5 stars
4.8
|Excellent|36 reviews

TrustScore

4.8
4.75 out of 5 stars
Excellent
5 out of 5 stars
30
4 out of 5 stars
4
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
0
36 reviews in total

Review summary

ConferTel, a Civicom Company is exceptionally well-rated by customers. Customers particularly appreciate service and reliable.

✨
Based on reviews, created with AI

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Featured Reviews

4/4 slots
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POPULAR
or
or
5 out of 5 stars
5/5

Great Job

Great Job. That is it.

0
0
🔥 High engagement
POPULAR
Thea Hutcheson
Thea Hutcheson
5 out of 5 stars
5/5

Great Teleconferencing Service, Terrific Customer Service

We have used them for years. The service is easy to use, there are lots of accounting options to track calls for billing...Read more

0
0
🔥 High engagement
POPULAR
Jerry
Jerry
5 out of 5 stars
5/5

BETTER than Free Conference Calling

A paid conference service out performs Free conference calling by a longshot! We used free conference platforms and ther...Read more

0
0
🔥 High engagement
POPULAR
Alex
Alex
4 out of 5 stars
4/5

Easy

Easy to use there were no technical issues on our end or the end of the people calling in.

0
0
🔥 High engagement

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T & D
T & D
1 reviews
almost 10 years ago
5 out of 5 stars

Excellent service provider

The title says it all !

Helpful?
Joel
Joel
1 reviews
almost 10 years ago
4 out of 5 stars

Billing practice is reason for not having 5 star rating

Only thing holding back from 5 star rating is your billing conditions. We would prefer to have invoice terms of Net30 instead of billing to a credit card

Helpful?
RICHARD
RICHARD
1 reviews
almost 10 years ago
5 out of 5 stars

We have always gotten great results

Excellent service Both automated and when a phone call is neccassary

Helpful?
Laura
Laura
1 reviews
almost 10 years ago
5 out of 5 stars

Excellent Company

Very helpful with any questions I have ever had.

Helpful?
Thomas
Thomas
1 reviews
almost 10 years ago
3 out of 5 stars

Would like to see more

We're considering alternatives that provide more video sessions, better collaboration tools, and a more cleaner intuitive interface.

Helpful?
Diane
Diane
1 reviews
almost 10 years ago
5 out of 5 stars

Conferencing all over the world.

We have utilized ConferTel's service for a few years. The ease in setting up a conference call with parties from all over the world is a great asset to our ability to provide excellent service to our customers. Staying in touch no matter what time of day it is anywhere around the globe helps us to better support our customers. I can set up a conference call from my home, when I'm traveling, or in the office. It's a quick processes. We have no problems successfully completing the important conference calls we set up. I can't imagine running a global business without this valuable service.

Helpful?
Tammy
Tammy
1 reviews
almost 10 years ago
5 out of 5 stars

ConferTel Review

The service is dependable and simple to use! The best customer service sometimes is the service that is under the radar and you never give it a second thought because it works the way it was intended.

Helpful?

TrustPilot Scam Exposed

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Donna
Donna
1 reviews
almost 10 years ago
5 out of 5 stars

Great Service

Great Service, no issues at all

Helpful?
Ashley
Ashley
1 reviews
almost 10 years ago
2 out of 5 stars

Disappointed with lack of support

Was disappointed with lack of support in last webinar. Probably lost a big client over it and nothing offered by Confertel to help me repair relationship with my client. We're a long time Confertel user and now unlikely at all to go back. User experience is clunky, uses non-standard terms for basic needs.

Helpful?
EMS
EMS
1 reviews
almost 10 years ago
5 out of 5 stars

The rating says it all!

I cannot say enough about ConferTel's support for our association. Prompt and efficient service from exceptionally trained and pleasant staff, almost no technical trouble, and responsiveness to our needs is what gives ConferTel 5 stars!

Helpful?
Mycah
Mycah
1 reviews
almost 10 years ago
5 out of 5 stars

Excellent Service

We've never had any technical difficulties or other problems. The cost is a little steep, but I feel it's worth it to not worry about connectivity issues.

Helpful?
Joe
Joe
1 reviews
almost 10 years ago
5 out of 5 stars

Reliable and easy to use.

ConferTel has always been a very reliable product and is easy to use.

Helpful?
Previous12

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About ConferTel, a Civicom Company

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Events & Entertainment