A simple process that was based on a fair price. The bike was collected on time after a minimal amount of paperwork, the offer honoured and the money transferred.
Well,what can I say, I was greeted at the door by member of staff and made very welcome, I went there to purchase a set of leathers, I approached a member of staff called Kim. She was absolutely great, She gave me all the time in the world, check the leathers making sure they fitted and done me an excellent deal. I’d like to say a big thank you to her. Well done Kim. keep the good work.
Good service and good bike
Based on analysis of 34 reviews rated 1-2 stars for CMC Motorcycles
“DISGUSTING CUSTOMER SERVICE”
“This yamaha dealer charged me for work not done”
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CMC Motorcycles is a motorcycle dealer specializing in the sale of both new and used motorcycles, including popular brands such as Yamaha and Honda. The company operates four locations, offering a diverse inventory that caters to a wide range of motorcyclists. Customers can find various motorcycle models, from touring bikes to scooters, alongside essential motorcycle clothing, helmets, parts, and accessories. In addition to sales, CMC Motorcycles provides a range of services including motorcycle servicing, repairs, and MOT testing. The company offers financing options, part exchange for trade-ins, and nationwide delivery, making it convenient for customers to find and purchase their ideal bike. With a focus on quality products and customer support, CMC Motorcycles aims to meet the needs of enthusiasts and everyday riders alike.
Reviewers express a mix of satisfaction and frustration with CMC Motorcycles. Many customers highlight the excellent service, noting a welcoming atmosphere and efficient processes when purchasing bikes and gear. Positive experiences include seamless transactions and commendable staff interactions, particularly praising a staff member named Kim for her helpfulness. However, there are significant complaints regarding the quality of service, with several consumers reporting issues such as being charged for work that was not completed and feeling misled during negotiations. Some customers also mention dissatisfaction with the dealership's handling of bike trades. Overall, while many appreciate the bikes and service, the negative experiences regarding transparency and service quality cannot be overlooked. The sentiment leans slightly positive, but concerns remain.
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