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Review summary
Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session.
A great experience for my YR 10 student.
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands.
For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
We started using their service to prepare our child for his year 3 napkin exams.
He seem to enjoy his 1-2-1 with the Cluey tutors.
The only reason why I did not give a 5 star is because his tutors have been changed few times since October, and we would have prefer the continuity of having the same tutor teaching him.
My daughter recently started one-on -one tutoring in Math and English. She is loving it! She gets excited about the session and loves that she can have input into what is included in the session. The feedback from the Tutors after the session is fabulous. Articulate, detailed and very helpful. My daughters face beams with joy when we read them.
Cluey is amazing, helpful, encouraging, and friendly.
Cluey has been amazing since the very first call to enroll. They asked questions to ensure they understood my childs' needs, and assigned tutors to him who specify in his difficulties. The support team readily helped me out when I had technical issues. The tutors themselves are friendly, patient, and encouraging and make sure my son understands everything and reviews it with him to ensure he hasn't forgotten what he learnt previously. We are currently doing one maths session a week, and one English session the other week, swapping fortnightly... but if i had the money I would sign up for an extra weekly lesson so he gets 1 english and 1 maths lesson each week.
Cluey has been a great help for my son. He’s been with Cluey for a month now and we have seen his spelling and confidence with English improve dramatically. Julina has been amazing and it’s great to have a tutor that is capable of working with a student that has ADHD. Each lesson is a little bit different and targets a specific topic which is broken down with a few games to keep my son interested. He loves his cluey sessions.
Terribly unresponsive company with worst customer experience
Cluey is a fraud company. The only time they call is when they want to sugar talk into getting you enrolled with big promises which they miserably fail to keep.
I am so glad I opted only for the trial classes. The tutor just wasn't available keeping my son waiting without any explanation. They deducted money without my consent as they had my card details, speaking of which, why do they still use the stone age way of taking the credit card number from us, if not to scam the customers?
They still owe us one more trial class and there is no response in spite of multiple chat messages/phone calls/emails. Their support phone is conveniently set up to fool people, you can never get to talk to any real human.
This is definitely a scam. I authorised one payment and instead I had two additional payments come out for a different amount, which I did not authorise.
The website is extremely slow and confusing.
It is a shame because it looks like Australian tutors have signed up for this business and have been brought into this scam unknowingly.
My daughter is more confident in approaching school. The one on one sessions cover the Victorian Curriculum. She also has the ability to ask questions on what she is covering in class to assist her further.
I engaged Cluey to help extend my son at both Maths and English. The tutors are experienced, friendly and know how to engage towards this extension. The online ClueyHub also helps parents get recordings of the tutoring session, provide feedback and reschedule sessions. Very impressed to date!
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