Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session. A great experience for my YR 10 student.
i have learnt at lot and feel more prepared going into tests
Cluey learning sessions have sky rocketed by childs confidence and understanding within 4 sessions. Highly recommended for tailored tutoring
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands. For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
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clueylearning.com.au270 total • Write a review
Used to work there as a tutor. Its as bad as all the reviews say. The other reviews from tutors say its a minimum wage job but its actually below minimum wage as they don't pay the casual adjustment or superannuation. Yeah, its not legal what theyre doing and theyll be fined and forced to repay the unpaid wages to tutors when they eventually go to court over it. They mainly hire people from India and Phillippines and not Australians. Tutors are treated vry badly. Worse thing is tutors get fined by Cluey if they get sick and miss a lesson. Again not legal.
Date of experience: September 2, 2024
My son is really engaged and excited to do Maths again!
Date of experience: August 24, 2024
Super engaged. My son was not open to the idea of tutoring in person. His anxiety with maths was causing him to withdraw in school, since starting with clues he is already becoming more confident and engaging more in his maths classes
Date of experience: August 21, 2024
US
From initial enquiry to delivery of tutoring, the staff are polite, respectful and knowledgeable about the issues my daughter struggles with. Her tutor is patient and understanding and my daughter perseveres with challenging topics because she’s having fun. This is a fantastic program and I highly recommend giving Cluey a try.
Date of experience: August 5, 2024
Fed up with lack of human contact. Happened on 2 separate occasions now wasted half an hr both times got no where.
Date of experience: August 2, 2024
We have found Cluey's virtual classroom very convenient. My son has aspirations for a career in a maths orientated occupation. Half way through year 10 now, we are wanting to ensure he is prepared for year 11 and the HSC.
Date of experience: August 1, 2024
The tutor we have is amazing. But everything else is beyond appalling. It is impossible to talk to a human being regarding technical or financial issues. That is, unless you give them a bad review and then they try to resolve the issue. But even then, it becomes problematic, and it becomes obvious that management is dishonest. In my case they have helped themselves to my credit card, as I have ‘paid’ for far more sessions than have been completed. I had a bad time trying to get one of my grandsons to link in with Cluey for his first tutorial. Despite multiple phone calls and emails seeking help, we could not get help from a human being and went around in an AI generated loop of unhelpfulness. I then gave them a bad review and they responded and seemed to resolve the issue. They even promised a free tutorial to make up for the one they did not provide sufficient help for. This did not happen; in fact it looks like they have double dipped into my credit card. Before I became aware of the overcharging, I thought things were going well and my grandson likes his tutor. So, I then decided to get my second grandson tuition. But once again things rapidly went wrong even though they took my money. They have not responded to phone calls or emails, and we just do the AI loop-the-loop. So, I will now report this to Consumer Protection.
Date of experience: July 31, 2024
My son loves Cluey 1-1 tutoring services. The tutors also focus on what his weaknesses is and how he can improve better. It's been an amazing journey so far
Date of experience: July 30, 2024
US
Do not use this company. Taken money and I have no access to any system. Been calling, emailing, messaging with not a single reply for 3 days. Have not had 1 session yet but they are taking weekly payments I did not authorise or sign up for. Total scam.
Date of experience: July 29, 2024