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Review summary
Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session.
A great experience for my YR 10 student.
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands.
For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
My son now understands how to solve algebra based questions as he's been struggling with it for quite some time now, 10/10 would recommend if your child or you are struggling with a subject in school!
Cluey has been a fantastic resource to build confidence in my HSC year. The way homework is set is great and the way the lessons are structured is wonderful.
As everyone else said, we signed up for the cheap trial after seeing their advertisement and were assured that we could cancel if we don't like it. Once they have your credit card details, the steal a hefty amount off your credit card.
The worst part is that Cluey is based in the Philippines but they lie and say it's based in Sydney, so you're not even protected by Australian consumer laws. You have to just report the funds stolen and get your back to issue a new credit card.
All the positive reviews are fake reviews written by their Philippines employees and not by real parents. Don't fall for this foreign scam run by Filipinos. Also, the girl who took the tutoring session was a teenager, not the qualified teacher they promise you you're getting when you hand over your credit card.
As for their platform, it looks like it was made 20 years ago. It's old, clunky and badly designed.
Cluey learning is impossible to contact to make changes. We phone and get directed to a 'hub' which we are unable to access or the phone just hangs up. Really frustrating.
The tutors are amazing, very friendly, and approachable. I appreciate the system that allows parents to track their child's progress and view video recordings later on.
Great program - was worried about not being able to cancel or put on hold if I needed to, after reading reviews, but everything was fair and upfront.
My daughter LOVED her tutors - English (Bridget - Scottish teacher) and Stephanie for Math ... we got the program to assist with making sure our 10 year old was ready for mainstream school after 3 years of home-schooling. I wish we'd started it earlier - as it's a great one on one way to learn and home-schooling kids should definitely give it a go. The feedback and reports at the end of each lesson is also really good. Two thumbs up - definitely recommend.
Cluey has been an easy and engaging experience. My initial consultation was positive with all my needs respected and met. My son's Tutor has always been punctual and receptive to his immediate needs. We also receive reminder texts on the day of the tutoring and a followup progress report shortly after the session too.
They called me and told me into setting up a payment for the trial lesson. I confirmed several times whether the payment will be confirmed before being processed. The salesperson told me there will be a 40 dollar payment for the first few lessons. After sending the welcoming email, she then told me I was charged. I wasn't even notified of the payment. What's worse is that I was charged NZD 190 in total!!!!! After this nonsense, I couldnt reach her or ANYONE by calling back nor could I get any confirmation email of the payment!!!! This is a total SCAM!
I read some of the negative reviews and was a bit concerned but the Learning Advisor persuaded me to try it and i have to say everything with that internet portal went smoothly. It was easy to navigate and everything I tried to do such as rescheduling lessons, and choosing a budget plan worked perfectly. Would wholeheartedly recommend it.
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