Clockwise Credit Union is a not-for-profit financial institution based in the UK, serving the communities of Leicestershire, Nottinghamshire, Rutland, Coventry, and Warwickshire. The company provides affordable loans ranging from £50 to £15,000, ensuring fast online decisions and fair credit assessments for all applicants, regardless of their financial circumstances. Additionally, Clockwise Credit Union offers a variety of flexible savings accounts designed to help members manage their finances effectively.
As a community-focused credit union, Clockwise reinvests its profits back into local initiatives, emphasizing ethical banking practices. Members can access essential banking services, including current accounts for day-to-day spending and easy access to savings options. Eligible deposits are protected by the Financial Services Compensation Scheme, providing added security for its customers.
Clockwise Credit Union has a positive customer experience.
Clockwise Credit Union receives overwhelmingly positive feedback, with many reviewers praising the excellent service and quick response times. Customers frequently highlight the friendly and helpful staff, noting that they go above and beyond to assist with inquiries and loan applications.
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The application process is described as easy and efficient, with funds often received shortly after approval. However, a few negative experiences emerge, particularly regarding issues with loan repayment and eligibility for top-ups, as one reviewer expressed frustration after repaying a loan early and being declined for a new one. Despite this, the majority of consumers appreciate the supportive environment and the ease of using the services. Overall, Clockwise Credit Union is viewed favorably for its customer-centric approach and prompt service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.7
12-month avg
4.7
All-time
4.7
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.8
38
Sep 25
4.7
22
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Fast & efficient30%
17 mentions
Customer service30%
17 mentions
Easy to use26%
15 mentions
Helpful support25%
14 mentions
“Quick response and site easy to navigate”
On “Fast & efficient” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
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Clockwise Credit Union FAQ
Quick answers to the questions people ask most.
Is Clockwise Credit Union a legitimate company?
Yes, Clockwise Credit Union is a legitimate company with a strong reputation. It has numerous verified reviews, with an impressive overall rating of 5/5 from real customers who praise their quick responses and excellent service.
Is Clockwise Credit Union a scam?
No, Clockwise Credit Union is not a scam. The presence of verified reviews and consistent positive feedback regarding their services indicate that customers feel safe and supported when using their platform.
What services does Clockwise Credit Union offer?
Clockwise Credit Union offers a variety of financial services, including loans with reasonable repayment options. Customers have noted their quick loan approvals and easy application process.
What payment methods does Clockwise Credit Union accept?
Clockwise Credit Union offers flexible payment methods for their services. Customers have highlighted the ease of use of their online platform, which simplifies transactions.
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How can I contact customer support at Clockwise Credit Union?
Customer support at Clockwise Credit Union is highly praised for being friendly and helpful. You can reach them via phone, and they are known for their quick response times to inquiries.
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Clockwise Credit Union is a not-for-profit financial institution based in the UK, serving the communities of Leicestershire, Nottinghamshire, Rutland, Coventry, and Warwickshire. The company provides affordable loans ranging from £50 to £15,000, ensuring fast online decisions and fair credit assessments for all applicants, regardless of their financial circumstances. Additionally, Clockwise Credit Union offers a variety of flexible savings accounts designed to help members manage their finances effectively.
As a community-focused credit union, Clockwise reinvests its profits back into local initiatives, emphasizing ethical banking practices. Members can access essential banking services, including current accounts for day-to-day spending and easy access to savings options. Eligible deposits are protected by the Financial Services Compensation Scheme, providing added security for its customers.