Over a year ago
I ordered several times before and everything was ok but last time... I bought the watch 4th of April now it's 15th of June. I didn't receive my order. I wrote to clevertraining endless time. They ans... See more
Over a year ago
I went through the US based website by following the link from DC Rainmaker's page. I was a bit worried when it wasn't shipped in two days so I emailed their sales rep. The sales rep wrote back with... See more
After reading a review on dcrainmaker I decided to buy a Garmin 945 but my purchase got rejected by their risk team. I won't be using them again. The staff was friendly.
I was a bit wary given the reviews on here, but to be honest, I couldn't be more happy. Ordered a Kickr on Monday, it was dispatched Tuesday and delivered Wednesday, and that was standard free delivery. The DCRainmaker code didn't work, but it was 30% off anyway so maybe that's why...
It took Clever Training nearly 2 weeks to post out an order that was in stock. There were no updates during that time to say the order was delayed. Each time I phoned up and spoke to someone I was told, "We have your order here and we're just about to send it out." Even when they told me that they physically had the items there, it still took another 3 days of chasing before they dispatched it. I get the impression that Clever Training only holds a small amount of UK stock - so, if more than a few people order at the same time, you'll have to wait until they get their next order in. Rather than being up-front, the staff are told to fob the customer off to keep them from cancelling the order. Either that or they're just very, very slow to send out orders. I'd prefer to see them being honest about delivery timelines and keep their customers updated when they know that there are going to be delays. I could only recommend ordering from Clever Training if you're not worried about when your order will arrive.
I bought a forerunner 935 with a discount code from dcrainmaker, so the price was considerably lower than anywhere else. The watch came within 3 working days of ordering and the watch was packaged well. I would easily use them again.
It's a review regarding the UK branch of CleverTraining website. I have ordered a Garmin FR935 watch there using the DC Rainmaker's discount code. Got an email confirming payment and stating that they will send another email once the item is shipped (5-7 days). Instead of that the watch arrived the next day in a very well protected package. Fully recommend.
Based on analysis of 31 reviews rated 1-2 stars for Clever Training
“Non Existent customer service”
“Delayed shipping, tried to ask for updated status”
“They answered me only my first message and suggested me to wait and monitor delivery by tracking number”
“Their phone number doesn’t work and it takes them two weeks to reply”
“I want my full payment returned as I am no longer interested in any product you may or may not have”
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Reviewers frequently report negative experiences with Clever Training, citing customer pain points more often than praise. Common complaints include order, days, stock, customer. A smaller set of reviewers mention positives such as watch, shipped, days, order. Overall sentiment is predominantly negative based on 45 reviews and an average rating of 2.3 stars.
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