I have always been happy with our…
I have always been happy with our experience and support from Chaser, the customer services will go the extra mile to resolve any issues.

Chaser Communications Ltd is an independent telecoms company based in Newcastle, UK, specializing in a comprehensive range of telecom and IT services. With over 20 years of experience, the company offers solutions including broadband, VoIP, phone systems, and document management devices. Chaser Communications partners with BT Wholesale to ensure their customers benefit from reliable performance and competitive pricing on telecom services. The company caters to businesses of all sizes across the UK, providing tailored support and maintenance to enhance their communication infrastructures. By focusing on customer service and innovative technology, Chaser Communications aims to meet the diverse needs of their clients in the finance and insurance sectors, as well as other industries seeking dependable telecom solutions.
Reviewers frequently report negative experiences with Chaser Communications Ltd, citing customer pain points more often than praise. Common complaints include company, contract, incompetent, incompetent liars.
A smaller set of reviewers mention positives such as always, always happy, happy, always happy always. Overall sentiment is predominantly negative based on 5 reviews and an average rating of 2.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.6 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.6 out of 5 (poor) | 67 out of 100 | — | 5 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Chaser Communications Ltd is #5 of 5 on overall rating in this group.
5 reviews of Chaser Communications Ltd. Filter by what matters to you.
I have always been happy with our experience and support from Chaser, the customer services will go the extra mile to resolve any issues.
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Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
Chaser Communications Ltd is an independent telecoms company based in Newcastle, UK, specializing in a comprehensive range of telecom and IT services. With over 20 years of experience, the company offers solutions including broadband, VoIP, phone systems, and document management devices. Chaser Communications partners with BT Wholesale to ensure their customers benefit from reliable performance and competitive pricing on telecom services. The company caters to businesses of all sizes across the UK, providing tailored support and maintenance to enhance their communication infrastructures. By focusing on customer service and innovative technology, Chaser Communications aims to meet the diverse needs of their clients in the finance and insurance sectors, as well as other industries seeking dependable telecom solutions.
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