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HomeFinance & InsuranceChasebankingonlinenow Reviews

Chasebankingonlinenow

2 out of 5 stars
2 out of 5 stars
2.0
|Poor|52 reviews

TrustScore

2.0
2 out of 5 stars
Poor
5 out of 5 stars
8
4 out of 5 stars
5
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
36
52 reviews in total

Review summary

Chasebankingonlinenow has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Mad Customer
Mad Customer
1 out of 5 stars
1/5

FIND ANOTHER CHASE BRANCH OUTSIDE FREDRICKSBERG TEXAS

On the 29th of January a suspicious person tried to gain access to my account at Chase by phone. The same thing occurred...Read more

0
0
🔥 High engagement
POPULAR
Dawn Jennifer Clark
Dawn Jennifer Clark
1 out of 5 stars
1/5

Over 6 weeks my daughter has waited on…

Over 6 weeks my daughter has waited on HR that no one can contact, to get her reference to start a new job, she's hsd no...Read more

0
0
🔥 High engagement
POPULAR
jon
jon
1 out of 5 stars
1/5

Terrible bank

Terrible bank, do NOT bother, its not a bank, its a call centre in the Philippines! the staff cant do anything over the ...Read more

0
0
🔥 High engagement
POPULAR
Paul D.I.Y.
Paul D.I.Y.
1 out of 5 stars
1/5

Bad luck?

After seeing Uk TV ad for Chase Bank I opened an account at the beginning of Oct 2022 (no joint account available) for m...Read more

0
0
🔥 High engagement

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Rob Jennings
Rob Jennings
1 reviews
over 5 years ago
4 out of 5 stars

Very useful for my online banking needs

Very useful for my online banking needs

Helpful?
Elizabeth Fowler
Elizabeth Fowler
1 reviews
over 5 years ago
1 out of 5 stars

I give Chase an F on climate

I give Chase an F on climate. As the biggest U.S. bank, Chase could fund our future to move towards clean renewable energy. Instead, Chase has invested a huge amount of money in the fossil fuel industry—more than any other bank in the world. The future of our planet is in the hands of some of the wealthiest people on Earth and they are choosing to use this wealth to continue their path of destruction. Chase needs to make a new choice. Choose to fund a sustainable future or there can be no future at all.

Helpful?
Dr A
Dr A
1 reviews
almost 6 years ago
1 out of 5 stars

Indian / China customer service what a…

Indian / China customer service what a shame !

Helpful?
Ken T.
Ken T.
1 reviews
almost 6 years ago
1 out of 5 stars

I never knew that a bank has the right to put a hold on deposits

I never knew that a bank has the right to withhold funds from a check deposited into an account. Recently, I deposited a rather large dollar amount check from an investment account into my Chase savings account. I discovered that Chase put a hold on the funds for seven business days. I checked with the investment company and found that the funds were transferred on the date of my deposit. I spoke with Chase bank representatives, both in person, via secure online messages, and via telephone. Even though I provided proof of the transfer, not one person could provide a reason for the bank holding the funds. I've been a Chase customer for more than twenty years. Because of the above, I will be moving my business to another bank.

Helpful?
Virginia A. Hoffman
Virginia A. Hoffman
1 reviews
about 6 years ago
5 out of 5 stars

Banking from home or while traveling w/ Chase

Banking from home or while traveling is painless. I’m able to transfer funds between accounts at other banks. My credit card with them does not charge foreign transaction fees. And I get airline miles for purchases.

Helpful?
Scott Harrison
Scott Harrison
1 reviews
about 6 years ago
3 out of 5 stars

“just amazing

“just amazing ! my favorite bank and my favorite company !”

Helpful?
Huseyin KIZILYIL
Huseyin KIZILYIL
1 reviews
about 6 years ago
1 out of 5 stars

WORST ONLINE BANKING EVER

WORST ONLINE BANKING EVER

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Jerry Sinkovec
Jerry Sinkovec
1 reviews
almost 7 years ago
2 out of 5 stars

Chase Online Banking and Chase credit…

Chase Online Banking and Chase credit cards I've been using Chase credit cards for many years along with Chase Online Banking and been happy with it for years except for one error they made on my credit rating a year ago. They made a negative posting in error when my rating was 819 and they took it down to around 799 as I remember, because of the error. I happened to catch it and called them up and explained it to them and it was corrected. I've always considered a decent bank until about a month ago when a fraud case developed between Amazon.com, and one of their sellers who committed the fraud on me for the amount of $708.00 which was reported to the sheriff's office where a case was filed on the entities. Amazon said they would recover the money in 7 to 10 days which they never did. Chase was to recover the full amount and reimburse me as well, but they only collected one part of the amount, $249.61 and the rest was and is in limbo. Chase said they did what they could and left me hanging saying that was all they could. That's when the conversations started between me and Chase and Amazon, and every time you talked to a different person and got a different story. Chase was to get a full refund in 7 to 10 days as well, and it never happened. I kept getting the run around from both firms, never getting the same answer twice. Chase became more like Amazon and it was most frustrating thing I've ever dealt with in my life, and still is not resolved. When there is a real problem, Chase doesn't have the system or the people to handle a problem properly, and was as disappointing as well as Amazon. After this experience which has gone on for almost two months, I'm getting rid of four different Chase cards including my Blue Sapphire card which is really a great card and I'm getting rid of my Chase online banking account and going to Zion Bank which has a great online banking system as well which I noticed is quicker and easier to use than Chase. Chase has turned out to be a great disappoint especially when things get rough and they don't seem to know what they are doing, except adding to the confusion and misinformation.

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Finance & Insurance