Review summary

CEL Solicitors is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

SH
Very experienced and understood my…

Very experienced and understood my needs and was extremely helpful at advising.

IA
CEL Solicitors were very helpful and…

CEL Solicitors were very helpful and informative. Mark Twist explained the details of my claim and was very knowledgeable and professional. Which enabled me to understand the full process and make a informed decision.

Was scammed to which I feel very…

Was scammed to which I feel very ashamed. Went thru what happened. Statement taken. Excellent listener, very patient and understanding. And also explained succinctly the process and next steps. Thanks Beverly

MB
Beverley was very compassionate

Beverley was very compassionate, understanding and helpful. I felt truly at ease discussing my problem with her.

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All reviews

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Showing 11 - 20 of 996 reviews
SA
4 out of 5 stars

CEL INITIAL CONTACT

Due to a very heavy workload its was over a week to get an update after my initial call. Once Charles got back to me he was very helpful and reassuring to my situation explaining clearly how we could move forward. Overall very good initial contact.

Date of experience: July 9, 2025

MJ
5 out of 5 stars

I was nervous and unsure about…

I was nervous and unsure about contacting CEL... I started online and the next day I got a phone call from a lovely and understanding lady called Beverly. She listed to me and was very understanding towards me. She mentioned that my case is also one of many that she has dealt with in the past and that I wasn't the 1st to make a claim about my type of case. She was very helpful and explained everything clearly and took my feelings into consideration aswell. Well done CEL and well done Beverly.

Date of experience: July 9, 2025

GO
5 out of 5 stars

Ms Christina McCluskie was very helpful…

Ms Christina McCluskie was very helpful with my case

Date of experience: July 9, 2025

TW
5 out of 5 stars

Made me feel comfortable

Made me feel comfortable. Really help paul.

Date of experience: July 9, 2025

MG
5 out of 5 stars

Best Customer service Experience

William contacted me from CEL Solicitors to talk me through my case after i made case online about online scam. William was amazing, polite and friendly. Listen patiently listened to all my concerns and documented them. I am happy with William and hope he keeps up the good work.

Date of experience: July 9, 2025

EO
5 out of 5 stars

Hope rising

I just had a fantastic conversation with Paul Carson at CEL Solicitors. He showed such genuine understanding of my situation and was incredibly reassuring, which was exactly what I needed. I felt I could trust him implicitly from the get-go. The fact that he jumped on my paperwork so quickly made a huge difference – it really demonstrated his commitment and has already made me feel so much more hopeful about the resolution of my case

Date of experience: July 9, 2025

MB
5 out of 5 stars

Very helpful and pleasant and…

Very helpful and pleasant and knowledgable and professional.

Date of experience: July 9, 2025

YZ
5 out of 5 stars

Beverly Is helpful

Beverly Is helpful

Date of experience: July 9, 2025

A

Azn

US

5 out of 5 stars

Paul Carson was incredibly helpful and…

Paul Carson was incredibly helpful and reliable with completing his services for me and he was very reassuring in such a troubling time.

Date of experience: July 9, 2025

J
4 out of 5 stars

William was very polite and have a good…

William was very polite and have a good knowledge of his job which was quite useful in advising me.

Date of experience: July 8, 2025

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