Review summary

Cassidy Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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Asia beckons once again

Being where you are for a start Have well informed staff who know the business And a smiley face that says “can I help you”

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P
Top Class Customer Service

Customer Service from Louise is on a different level and why I chose Cassidy to other Travel Agents

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Booking a holiday

Louise was really helpful willing to look into multiple alternatives till we found the right holiday then booking was easy

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M
very professional and very easy to deal…

very professional and very easy to deal with

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
VL

Cruises

I dealt with Stephen Byrne in Stephens Green Branch. We booked a cruise for 9 people, he went above and beyond to get the best deal for us. Always a pleasure dealing with Stephen and the team in Stephens Green. Would highly recommend booking with them.

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JK

Extra charges for luggage & seats

I felt the extra charges for luggage and seats were very unclear. I understood I had paid charges for travel each way but subsequently learnt that the outward travel on Ryanair wasn’t covered. My attempts to get clarity through the support service was very difficult and unsatisfactory.

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EW

Great information and knowledgeable

Great information and knowledgeable about the destinations

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J

Always excellent service.

Always excellent service.

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E

Staff at Dundrum so friendly and…

Staff at Dundrum so friendly and helpful. Always use Cassidy Travel Dundrum for sun holidays, city breaks etc.

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c

I always use cassidy travel as the…

I always use cassidy travel as the holidays a very reasonably priced and the holiday no matter where we go is hassle free start to finish

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c

Excellent

Excellent, quick attentive service

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PM

Wonderful Representatives

Always find Reps in Cassidy Travel Tallaght extremely helpful and patient. Due to health reasons we are limited in many ways but we have always been given great help and advice. A pleasure to deal with.

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LH

Alison in Donaghamede was extremely…

Alison in Donaghamede was extremely helpful with my group booking.. Made it so easy. And very obliging when checking prices and dates etc

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iw

City break

The lady Janette I spoke with booking our trip was amazing, brilliant choice offered and catered to all our requests. Brilliant communication and everything well explained. Would highly recommend swords Cassidy travel

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