Not What I Expected
I had high hopes based on previous reviews, but my experience was underwhelming. The car I wanted was sold out, and the alternatives weren't great. Still, the staff was polite.
A day ago
I had a great experience buying my Chevrolet here. The sales team was very informative and helped me find the right vehicle for my needs. I will definitely come back for my next purchase!
A day ago
I had an appointment but still waited over an hour to see a sales rep. The vehicle selection was good, but the service could use some improvement. Very disappointing.
A day ago
My visit was okay. I felt like I was just another sale. While I did end up purchasing a vehicle, the experience lacked the personal touch I expected.
A day ago
The customer service here is top-notch! From the moment I walked in, everyone was attentive and helpful. I got a great deal on my new car!
I had high hopes based on previous reviews, but my experience was underwhelming. The car I wanted was sold out, and the alternatives weren't great. Still, the staff was polite.
I had a fantastic experience at Carl Black Chevrolet Buick GMC! The staff was friendly and not pushy at all. I left with my new truck feeling satisfied and excited.
While I love my new vehicle, the initial paperwork process took way too long. I wish they had been more organized. Otherwise, the staff was friendly and accommodating.
The dealership was busy when I visited, which made it hard to get immediate help. However, once I was assisted, the staff was very knowledgeable and friendly.
The selection was good, but I felt like the price negotiation took longer than expected. Overall, I got a decent deal, but it could have been smoother.
Carl Black has a fantastic variety of vehicles! I found exactly what I was looking for, and the test drive was smooth. I appreciated the no-pressure sales approach.
I absolutely love my new GMC SUV! The features are amazing, and it drives like a dream. The staff was helpful, but they could have been a bit more informative about the warranty options.
Buying my new car here was a breeze! The financing options were clear, and the salesperson took the time to explain everything. Highly recommend!
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Carl Black Chevrolet Buick GMC is an automotive dealership that offers a range of new and used vehicles from the Chevrolet, Buick, and GMC brands. The dealership provides services such as vehicle sales, financing options, and maintenance and repair services for customers. Additionally, it may offer parts and accessories for the vehicles they sell.
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Reviewers generally appreciate the friendly and knowledgeable staff at Carl Black Chevrolet Buick GMC, highlighting their no-pressure sales approach and excellent customer service. Many customers report having a great experience, with smooth purchase processes and a wide selection of vehicles. However, some consumers express disappointment, noting that their expectations were not met, particularly regarding the speed of service and the efficiency of the paperwork process. Complaints about long wait times and delays in price negotiations are common, suggesting that while the staff is polite, the overall experience can feel impersonal or overwhelmed during busy periods. Despite these criticisms, the dealership maintains a solid reputation for its vehicle selection and customer support.