CARD Services Zwolle B.V. receives a mix of feedback, with many customers praising the quick and professional service they experience. Reviewers frequently highlight the fast response times and the helpfulness of the staff, noting that repairs, such as battery replacements and screen protector installations, are handled efficiently. Customers appreciate the friendly and knowledgeable personnel, often expressing satisfaction with the quality of service provided for Apple devices. However, there are significant complaints regarding the card services aspect, with some consumers reporting frustrating experiences when trying to resolve issues, citing poor customer service and inconsistent information from representatives. Despite these criticisms, the overall sentiment remains positive, reflecting a strong reputation for repair services.
6 months ago
Van A tot Z goed geholpen! Aanmelden van verzoek op de site, een tijd kiezen, naar Zwolle rijden en binnen een half uur is er een batterij vervangen en een nieuwe screenprotector vakkundig geplaatst.... See more
11 months ago
Ik kom hier al jaren en ze zijn heel vriendelijk en professioneel. Vandaag kwam ik te laat op mijn afspraak, ze waren zo vriendelijk om alsnog de batterij van mijn telefoon te vervangen.
Over a year ago
Card services is probably the worst credit card servicer out there. You talk to 10 cs people you get 10 different answers. They hang up on you if they don't like what you ask. They ask for itinerary... See more
Over a year ago
I just wanted to contact card services about reward points and travel insurance. On the phone I went through a lot of choices and finally got to concierge services and they said the number wasn't in s... See more
Van A tot Z goed geholpen! Aanmelden van verzoek op de site, een tijd kiezen, naar Zwolle rijden en binnen een half uur is er een batterij vervangen en een nieuwe screenprotector vakkundig geplaatst. Dank voor de kwaliteit en de service!
Ik kom hier al jaren en ze zijn heel vriendelijk en professioneel. Vandaag kwam ik te laat op mijn afspraak, ze waren zo vriendelijk om alsnog de batterij van mijn telefoon te vervangen.
Card services is probably the worst credit card servicer out there. You talk to 10 cs people you get 10 different answers. They hang up on you if they don't like what you ask. They ask for itinerary when you travel then decline your card for no reason. Let's get smart America. Don't bank with any bank if they use card services
I just wanted to contact card services about reward points and travel insurance. On the phone I went through a lot of choices and finally got to concierge services and they said the number wasn't in service and hung up. I tried emailing but my email address is too long for their algorithm. My wife emailed a week ago and they have ignored her. We've been with them for about twenty years and they don't care
Super snelle reactie en goede service.
Wij werden heel snel geholpen en konden snel weer verder. Telefoon werd mee naar achter genomen om snel een prijs opgave te kunnen maken! 👍🏼
Geweldige service voor alle Apple apparaten!!! Deskundig en meedenken zijn de sterke punten van Cardservices!!! Ook als je onverwacht en ongepland binnenloopt met een probleem! Top!!
They are Apple authorized repair center but they charged customers just because they couldn’t find any fault during their testing. It was horrible customer service. I asked for repair Apple Pencil. It supposed to charge and detect immediately on my or on their device. It was tested in front of their own eyes. When they sent email to me for pick up, not giving me any reason but only an invoice. That is very unpleasant service. Customer deserves at least an explanation if my device is in warranty and if they want to charge any fee. I was forced to pay unreasonable testing fee because they were not capable to find any problem. I need my pencil immediately because I had work after few days. After picking up my pencil, of course as they said, they did nothing. The pencil didn’t work again! It happened last month and I was very busy, I couldn’t send back to them the 2nd time. They just replied my on the phone: I should send back the pencil and this time they will not charge any fee. Hello? I suppose to get my fixed pencil and not be charged the first visit. If they can’t bear any possibility that customers may send them a ok product, then don’t be Apple’s authorized repair center. That is not apple service core value. Again, My device is in warranty, without any damage. Just had problem with connectivity and charging. Without any service and I had to pay testing fee. It was wasting my money and time. Strongly no not recommended! Horrible!
Mijn MacBook 14 inch Pro Display was plots kapot. Doorverwezen naar Card services Zwolle en zonder afspraak direct aan de beurt. Ik werd ontzettend goed geholpen en stond na 1u alweer buiten met een gerepareerde laptop. Ze hadden de onderdelen namelijk op voorraad en alles viel onder de verzekering. Professioneel en vriendelijk personeel. Hele fijne ervaring en ik raad ze zeker aan! Dankjewel my upgreatest en Card services Zwolle.
Uitstekende winkel met vriendelijk personeel. Telefoon werd heel snel gerepareerd!
Deskundige hulp en heldere uitleg en advies. Soms heb je dat gewoon even nodig, zelfs als je zelf al heel veel kunt met je Mac.
Super goede service! Vriendelijk, deskundig en er wordt tijd voor genomen.
Niet te verwarren met ICS.. Dit is een Apple reparatiebedrijf / service provider. Keurig bedrijf dat je probleem oplost en daarbij gaan ze best ver als ik dat zo aanzag bij een andere klant. Vriendelijk rustig personeel. In eerste instantie had men mij een lader met te laag wattage meegegeven, en daarna gratis omgewisseld voor een duurdere. Zijn de kleine dingen, maar maakt wel dat ik vertrouwen heb in de organisatie. Daarnaast werkt men snel en probeert men de klant te helpen tijdens het wachten. Een koffieautomaat zou een grote plus zijn:-)
While Genesis Financial Services, dba, Feb Retail, which is the way it's being reported on my credit report, may be in the credit card business, but this is not the case for me. They are a predatory lending company. I purchased bedding from ashley furniture and ashley furniture got financing for me through genesis card services. The financing was for $3000 for the bedding I purchased but the actual cost was $2651, leaving a some $348 unused. The sale going on at ashley was no money down, no payment til January and this purchase was made in November of 2022. From the very beginning of correspondence I had with genesis, was confusing. They were never able to tell me what my monthly payments would be. I founded out on December 6, 2022 that my first payment of $133 would be due January 4th of 2023. When the time came I went to website they emailed me from set up my account and made the first payment I didn't get confirmation that the payment was received so I did it again only to find out that received both payments and if I wanted a refund for the second payment I would have to through my bank and dispute the extra amount I paid. I didn't this. Then I started getting emails that the payment was not made and that both payments were due because I owed for December 2022. This has been going on for entire 6 months of 2023. I was told to send my complaint in writing and would get a response in 2 weeks. There are still irreconcilable differences with these preditors. They have numerous business names they use, not just genesis card services. They are currently reporting to the credit bureaus that I owe over $3000 for an unpaid credit card. Of course it's not true. I tried to make arrangements for them to pickup their bedding, I don't care what they do with it. But they won't. I've complaints filed against them through BBB, Consumer Protection Bureau, FTC. And I've complaints from other people like my own complaint. Genesis card services are frauds. Don't be fooled by none of their offers for credit care or anything else. By the way, ashley furniture has dropped them as a lender for them furniture. I am speaking of genesis financial solutions card services, not the ones who responded to this review. They also go by the name Synchrony Bank.
Usb-c poort MacBook Pro defect, met week weer gerepareerd retour. Alles stappen netjes gecommuniceerd Helemaal tevreden Top service
Ik heb mijn telefoon laten repareren en mijn laptop en het is een top service. De mensen zijn vriendelijk Ze helpen goed 👍
Erg fijne ervaring. Goede communicatie. Reageren snel op mails. Prima service verleent voor een goede prijs. Helemaal top.
CARD services heeft de diagnose van mijn defecte computer in een paar dagen verricht en een duidelijke schriftelijke analyse gepresenteerd met foto’s van de schade en mogelijkheden voor reparatie en kosten daarvan. Mede daardoor was de afwikkeling met de verzekering zeer snel geregeld en kon ik snel weer aan de slag. Ik kon gelijk terecht en de bejegening was zeer professioneel en klantvriendelijk. Een echte aanrader dus!
Duidelijke afspraak en werkwijze vooraf. Bug in de software werd ook ter plekke opgelost Snelle service terwijl je wacht. Vriendelijke, professionele en vooral klantgerichte medewerkers.
Zeer vakkundige mensen die de tijd voor je nemen en echt alles eruit halen om je probleem te verhelpen. Ik ben bij andere repairs geweest waar ze aangaven dat het niet meer te maken was. Hier bij CARD Services kon het wel en kon mijn laptop meer werkend mee naar huis nemen ;)
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
CARD Services Zwolle B.V. is an independent Apple Authorized Service Provider located in Zwolle, specializing in the repair and maintenance of Apple devices, including iPhones, MacBooks, and iPads. The company offers comprehensive Apple business solutions designed to enhance operational efficiency and security for a diverse clientele, which includes individuals, freelancers, small to medium-sized enterprises, and larger corporations. With a team of Apple-trained technicians, CARD Services utilizes original Apple parts to ensure reliable repairs and services. Customers can expect fast turnaround times, including same-day repairs for common issues like screen and battery replacements. By prioritizing customer satisfaction and providing clear communication, CARD Services aims to deliver a seamless experience for all Apple-related needs.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
