Faultless Service
Responded very quickly to my order and arranged delivery at a time that suited me.
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Responded very quickly to my order and arranged delivery at a time that suited me.
Definitely give 5 stars.. easy to order, good communication with graham who was dealing with my order and made sure my order was delivered at my earliest convenience. They are cheaper than the rest and the delivery service was excellent. Will defo use again
Professional staff. Easy to order and quick to deliver. All round great service
I was amazed about their service. Quick phone answer, very helpful salesman, and rapid next day delivery, everything arrived as ordered. Will definitely buy from them again !!!
Great staff ie Brad for example, everything you could ask for in a building materials supply company
Steve was great at assisting us with our order, even when needed to tweak it at the last minute. Fantastic service! Will definitely use again!
Great service, quick delivery and reasonably priced. Would recommend.
There was a minor mix up with the order picking, but Will sorted it out immediately and I had the corrected goods the next day, along with a couple of other bits I placed with the order for free as a good will gesture! In this day and age a fantastic service, I shall be back!
Excellent service, good price and quick and easy delivery. Only thing I would say is that I would have liked a bit more notice for delivery if possible (speed of delivery appreciated but the only communication I received was when the driver was actually here).
Polite and efficient service as always
Brilliant communication and support making this a great ordering experience. Thanks especially to Vicky :-)
Great company to deal with both on the web and over the phone as they have real people to speak to. I was updated on deliveries so one less headache, special thanks to Pam in sales for her help.
Emailed regarding a stock enquiry, replied instantly with the answers I needed ,including delivery lead time and also if needed the local branch to my project if I need to compare with existing fittings. Thanks to Vicky for all my questions answered. Much appreciated
Excellent service from Pam! Never had any issues! She always supports where needed and responds to all orders straight away! Great company!
Good quick service
Good website with easy online ordering/payment. very happy.
Pam has been massively helpful and efficient setting up my orders.
Very helpful Will , a 5 stars custmor service
A great service with excellent prices, high quality goods and fast & reliable delivery.
I received a text to confirm delivery on 5th sept between 8am & 12pm to say someone needs to sign for delivery & assist ??? £80 delivery & they want me to assist !!!. Took the morning off work and I’m self employed and no delivery by 12.10pm so I phoned , spoke to a Pam who said would chase order and get back to me ! Half hour later I phoned again as no return call ! No one was sure when a delivery would show ? Still no show until 14.40hrs when items turned up 😡.. never did receive a call back in all that time .. such poor communication and lost a days money plus driver had a small crane lift so didn’t need any assist .. driver was great though and not his fault as had no time slot specified by company ..definitely won’t order again sorry
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