Good company
Good company, delivered on the agreed day and everything was as ordered. Cannot fault their service and communication.
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good company, delivered on the agreed day and everything was as ordered. Cannot fault their service and communication.
I'm very happy with the specialised guidance, support and the out of the box thinking from Steve, who managed to arrange the materials of my project and saved me lots of money. The people behind the phone make a huge difference compared to other providers. Great offering and prices.
I would not recommend this company as they can't guarantee you will receive the products you might need. Spent time searching their website to find the items I needed, as stated on the home page "SHOP THE MATERIALS YOU NEED" purchased 7 products totalling over £300 and then received the following email Thank you for the above order. I have checked with the local depot and sadly they are not able to arrange the delivery due to lack of stock in your area Therefore, with regret this order has been refunded back to you Thanks, How can it be that out of hundreds of products they claim to have for sale, I happen to purchase 7 items that weren't available. Instead of putting information about issues with potentially not getting the products you need in the delivery section, it would be more logical to state on the product page or at least have the information on the home page, instead of just having, ONE STOP SHOP Everything a call or click away SAVE TIME AND MONEY Quick, easy and hassle free SPEEDY DELIVERY Nationwide delivery on all orders. It's obvious that everything is not a call or click away, saving time and hassle free isn't accurate and nationwide delivery isn't speedy on all orders. Apologising for the inconvenience is no excuse for a bad website format.
Went over and above everyone else I have used good prices very prompt delivery vicky in the office was extremely helpful and communication second to none I don't normally leave reviews but in this case I thought it was earned. self builder/diy
Perfect customer service received from Mr Tom Tyson. On time delivery as well.
Great service. Nice people to buy from
Big thank you to Vicky from Building Materials. I received my order next day and the driver very helpful also, he helped and placed the bags exactly where I needed. Highly recommend. Keep the good work Team. 🙏
Good communication from company, products arrived within timeframe. Easy ordering proces Order ref 69895 . Thanks for your help Isaac
Good service and quick delivery.
First time using this company, easy website and Sales guy Matt rang back when he said he would to confirm delivery date. Will use again
Have never had the need to purchase a big order of building materials before, but following my son buying a property in Market Rasen he sanctioned me as his builder(something I have never done before). From Liverpool I had to organise delivery and make sure I had made the journey. I found BuildingMaterials online the ordering and delivery service where spot on took away a big worry I had about bringing everything together. Will definitely use again once I have assessed the further materials I need to finish the job.
All that was ordered was supplied very quickly and no issues. Fantastic service.
Amazing service, a rep telephoned me to ensure everything was as it should be. Next day delivery aswell. 5 star service.
Great service
Alex Lister was a fantastic help, there was a shortage of materials yet he still managed to pull what I needed for my build out of the bag with no extension to lead time and no stress (which was a bespoke item), keeping everything to my original build plan and original budget. Alex is and was great to work with and couldn't have asked for a better service.
All round top experience. Guided by Jason throughout the whole process so that I got what was needed rather than my unwise ideas. Delivered was no problem. Driver was helpful, wanted to give me a hand but I let him go as he had another delivery to make. Top service all round thank you, led by Jason.
Great company, Matt always very helpful sourcing best products at a great price. Thanks Again!
Had an order where there were quite a few problems getting the delivery day right, then some of the items that arrived were wrong. James at Building Materials stepped up and solved all the problems so everything arrived on the day I needed them and wrong items were replaced within a couple of hours. Problems can happen with any order anywhere but its how those problems are dealt with that show the quality of customer service. I don't often write reviews but James deserves credit for this and I will definitely be using them again and recommending to others.
Would recommend.Really pleased with the service from these guys. Quick, efficient ,a good price and most importantly reliable.Wish other business' was like this. Thank you.
Great customer service, even though there was a problem with a delivery, Will turned it around very quickly and received the order within a few hours
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.