James was a pleasure to deal with & he…
James was a pleasure to deal with & he dealt with my enquiry very well hence I placed my order.
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
James was a pleasure to deal with & he dealt with my enquiry very well hence I placed my order.
Tremendous customer support to ensure all materials arrived on time for the project. Great price, great service - what more can you ask !!
After having placed an order, there was a supply chain issue due to availability of materials. Tom contacted me the day after I'd placed the order to confirm the issue, offered me a better alternative at the same price I'd already paid and confirmed the delivery date. The two delivery couriers were friendly, helpful and professional. Will definitely use Building Materials in future.
Great company to deal with. We got a good price for our bricks and we were kept up to date with delivery times. Which was super quick and efficient. Will definitely use them again.
Very happy. Alex was amazing sorting out my order plus the additional one for the stuff I overlooked the first time round. So five stars for Alex. Would have been a straight five stars overall except delivery didn’t arrive at the arranged time and had to chase it up. Nevertheless wound use BMN again
Excellent service from Bradley who kept me up to date with delivery times and let me choose the day of delivery.
Got exactly what I wanted and worked out cheaper than local supplier and would definitely recommend very pleased from start to delivery.
Great customer service from Michael our Trade Account Manager. Friendly, polite and professional.
Great guys to do business with. James is always polite, attentive and cheerful. Managed to sort out my query immediately.
Cracking service, top class
This was the first time I’ve used Building Materials Nationwide. Ordering online was easy and straightforward. I also spoke with Bradley (the trade account manager) by email to add to my order, this was done without any bother. This is a very professional company and it is reassuring to find someone who can deliver on great service. Will definitely use them in the future.
Didn't/haven't received the goods to date, 25th March?
Placed my order today and it will be delivered by Wednesday that’s great service and I have been trying to find the large lintel everywhere and was quoted 7-10 days these guys are quick and professional, thanks guys your dug me out of a hole. Regards Build partnerships ltd
Great service.
As a new customer, my latest order represented the second I had placed with Building Materials Nationwide in the last 2-weeks and I cannot fault the level of service received on both separate occasions - exceptional and totally faultless. After placing both orders online, I was immediately contacted by a representative to either arrange delivery or offer an alternative product. As a non-trade customer, but enthusiastic DIYer, I was amazed by the obvious and genuine desire to help and willingness to go the extra mile to ensure full customer satisfaction (quite a different and refreshing experience to that received from some Trade Counters of other suppliers). In respect of my last order, Bradley was a real star; after identifying the items ordered were not available in my Postcode, he took the trouble identify an alternative, keeping me fully in-the-loop throughout. In sum, I cannot fault the service I have received from Building Materials Nationwide so much so I would have absolutely no hesitation in recommending to family, friends and colleagues, they will certainly be my go-to supplier going forward.
Perfect Product Delivered on time Definately use again
so far so good, brilliant comunication and ordering experiance. bricks are due to be delivered tomorrow so finger crossed the experiance carrys on being brilliant.
This is my second order though this supplier and I am still awaiting details of delivery. The products were on a 2-3 working day delivery that’s now been and gone and I am none the wiser as to when my products will arrive. Communication on delivery is terrible. My first order I made I had to email to ask when things were coming and one item had been delivered before I got a response. Would advise to go elsewhere. Update 21/2 Building materials were delivered today but I wasn’t aware as I am not contactable via phone during my working hours. Luckily they were delivered without me needing to confirm it but completely agree customers need to know what their delivery date is to allow them to make arrangements for delivery. On that basis I have revised my star rating.
Had a quite a few deliveries from these guys over the years now. I have always found Mark, Matt and Kwende to be very efficient with great communication. On the rare times there has been a problem or mistake with a delivery, they have sorted it quickly and kept me informed on progress. Definitely recommended.
Great service, great quality.
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