Building Materials Nationwide

Received the parcel as per scheduled date.

So far a excellent service so just waiting on a smooth delivery

Not a good experience, Order process was easy, Payment was easy and quick. Items ordered and delivery paid for delivery (£35 + VAT) on 20th. Heard nothing from them. So after 3 days I sent an email for an approximate delivery date. Told none of product at my local delivery site, But if I paid another £50 + VAT they could source from elsewhere in the country. So glad i used a credit card and i have asked to get a refund now. Looked a great company competitive prices and an excellent window for deliveries. But alas no

we haven't received our order.

Prompt service and excellent communication about substitute items that were required. Very good customer service and competitive prices too.

Placed order on their web site on 19th as it stated nation wide deliveries - paid for my goods upfront only to be told via an email on 21st pm -some days later that they do not cover my area (Ceredigion) and will issue a refund within the next 3 to 5 working days. They only suggested a courier after l posted the review.

Straight forward enough to order goods, however the search function on the website needs attention, it decides to tell me what I mean and then it can't find what it suggests! Frustrating that a building material website doesn't understand building material names.

Have now used twice and will not use again. Both times encountered issues.

Great service from start to finish. Easy to order online. Order confirmed, delivery date confirmed Order delivered as stated, Great price including delivery.

Item supplied was incorrect and we are still awaiting a replacement 2 weeks after contacting sales team. Customer service very poor, we had to source an alternative part from another company so we could get the job done. Still awaiting an update which was promised on 1st February.......

Good communication , would use again.

Great service, Steve was very helpful and sorted out a few minor issues which we had with timber sizes, all delivered on time.

Excellent service , and very good prices .

Very helpful and provided the quick response we required.

Fantastic company, more importantly Alejandro is a credit to your business. Extremely efficient and a pleasure to deal with. Will be using your services again.

Always the first to get a quote to me, easy and polite to deal with, and fast delivery. Just really easy to deal with which is important to me as I'm on site most of the time, and good prices too.

Customer service is fast and helpful. Materials safely delivered and the price is competitive. I will be using Building Materials again

A great company with excellent customer service. Always a pleasure speaking with the team. We are particularly impressed by the speed of delivery and communication. Always our first go to.

Ordered C24 timber, received C16 timber. The price was the same, since they have reduced the prices. Still I wanted the C24 for a reason. Nobody coming back when complained

Really great company, Tilly helped me with purchasing some materials and was in constant contact with me. Really outdone yourself! Thank you