Review summary

Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

c
Just what I needed.Thank you.

Just what I needed.Thank you.

IM
Stress free

Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total β€’ Write a review

Showing 951 - 960 of 996 reviews
DK
5 out of 5 stars

Good price

Good price, prompt delivery, goods exactly as described

Date of experience: September 26, 2024

B
1 out of 5 stars

Bad Experience

Firstly paid for an item to be next day delivery and it did not arrive next day. However...then the item came and was described as a 'double Seal' drain cover. When it arrived it did not look like it had two seals so I enquired with the seller, and the manufacturer (with product code). This was a Friday and did not get a response as it was late so had to fit the item as it needed to be in place. On Monday the manufacturer confirmed it was a single seal unit (so not as described online). I contacted the seller and they have basically ignored me since- not reply to my emails after I complained. Not great as I has fitted the unit and had to take it out and fit the correct one from a different supplier.

Date of experience: September 25, 2024

r
5 out of 5 stars

Product arrived next day as advertised…

Product arrived next day as advertised and has done the job. Not a size available at the local diy store so pleased I found it online.

Date of experience: September 25, 2024

PH
3 out of 5 stars

Order was supposed to be next day but…

Order was supposed to be next day but took over 10. Was encouraged to spend more for free delivery and a free snickers water bottle. Had free delivery but told in message I had to spend the extra money on work clothes and not tools. Nowhere did it mention this when I placed order. Happy with the product but not the promises.

Date of experience: September 25, 2024

G
5 out of 5 stars

Great price and quick delivery.

Great price and quick delivery.

Date of experience: September 25, 2024

LM
3 out of 5 stars

Dx delivery didn't turn up

Ordered product Wednesday paid next day delivery, 2 days later still hadn't received delivery, spoke to someone on the phone said its still showing as in their delivery depot said they'll get back to me but didn't. Waiting til Monday afternoon still hadn't turned up so ask for refund which they did very quickly. So only negative was delivery issue which I guess not build plumbs fault but it was the not getting back to me which was frustrating as needed to product for the weekend to do the job, ended up buying from Toolstation on the Saturday morning.

Date of experience: September 25, 2024

AA
5 out of 5 stars

Good value and great service

Ordered a Ball Float and Bottom Inlet Float Valve with adjustable arm which were competitively priced and despatched very quickly. Unfortunately the adjustable arm was missing from the sealed pack - the manufacturers, not Build and Plumb's error. Liam at Build and Plumb was extremely helpful and a replacement was despatched very promptly. As I have said in the review title .. great service.

Date of experience: September 24, 2024

EG
5 out of 5 stars

Speedy service

Speedy service

Date of experience: September 24, 2024

R
5 out of 5 stars

Good price and great customer service

Good price and great customer service. Thank you

Date of experience: September 23, 2024

AR
4 out of 5 stars

Good communication and fast deliver.

Good communication and fast deliver.

Date of experience: September 23, 2024

Previous1β€’β€’β€’959697β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.