Just what I needed.Thank you.
Just what I needed.Thank you.
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Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Just what I needed.Thank you.
Prompt delivery
Good, prompt service
Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.
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buildandplumb.co.uk1,000 total β’ Write a review
Excellent in all respects including sending on next day service despite being after cut off time.
Date of experience: October 11, 2024
I made an order for next-day delivery, paying extra to ensure that I had the items for the next day, but unfortunately, my package arrived a day later than expected. I emailed the company informing them what had happened, and asking for a refund for my next-day delivery charge, I haven't heard anything from the company and I still haven't received a refund.
Date of experience: October 10, 2024
Great stuff quickly delivered.
Date of experience: October 10, 2024
Website is easy to navigate. Very good price for the jacket. Ordering process straight forward. Order listed as despatched within 7 working days. No further communication so I called on day 6 for an update and was informed the jacket usually takes up to 10 days. The order was sent in 11 days.
Date of experience: October 10, 2024
Excellent product and easy to apply, but not cheap!
Date of experience: October 9, 2024
US
Be aware that if you buy Kartel products from this company your contract seems to be not with Build and Plumb but with Kartel, the manufacturer, who have the worst customer service. If their customer has issues, instead of stepping up like they should Build and Plumb can only ineffectually suggest you buy another while they try and sort it out, refer up or promise to get back to you and don't. I have given 2 stars instead of 1 as after months (holding up our build) and many, many phone calls Build and Plumb finally responded as they should have in the beginning
Date of experience: October 9, 2024