Just what I needed.Thank you.
Just what I needed.Thank you.
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Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Just what I needed.Thank you.
Prompt delivery
Good, prompt service
Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.
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buildandplumb.co.uk1,000 total β’ Write a review
Terrible, only received 1kg of mortar dye when I paid for 7 kg Then could get through on phone
Date of experience: May 20, 2025
A great product at a
Date of experience: May 19, 2025
US
Ordered an 'in stock' product. Received a dispatch notification the day after order (as expected). I call them a few days later when nothing arrives, I was advised that the product hadn't actually been dispatched because it wasn't in stock, I was given assurances that they now had the product in stock and it would be shipped for delivery the next day. Call the next day, still not going to be delivered. They did then refund immediately when requested...
Date of experience: May 19, 2025
Delivered promptly - just the item what we needed
Date of experience: May 19, 2025
US
Decking oil arrived 2 days after delivery date promised which meant days leave taken for nothing. When it finally did arrive the box was badly damaged and tin was dented. The delivery driver said it was down to very poor packing. Not impressed π‘
Date of experience: May 19, 2025
Ordering was simple and to the time scale given. The courier delivered as informed.
Date of experience: May 18, 2025
Great dispatch time. Tap I ordered was damaged slightly when I received them. I Contacted the team and they ,after uploading some photos to them,quickly agreed to an exchange and for a royal mail collection of the damaged ones. a replacement was literally with me a couple of days after.Overall, a really good experience. Would recommend this company without hesitation.
Date of experience: May 17, 2025